Is My Vodacom down or not working?

What happened to My Vodacom, why did the service go down and not work? Here you can see who else is having the same problem with My Vodacom, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, My Vodacom is working fine, but single failures are possible. If My Vodacom does not work for you, then report your problem and write a comment.
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My Vodacom outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 01:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

My Vodacom is the Vodacom self-service app for managing your mobile account. From one screen you can check balances, buy airtime and data, and review your usage. When something goes wrong, this page collects the problems users report most often, along with simple checks you can try before contacting support.
My Vodacom is a mobile app that gives Vodacom customers a single place to manage their accounts. You can check your balance, buy airtime or data, view usage history, and adjust your plan settings without calling support or visiting a store. Most reported problems are login failures, the app freezing, or slow loading screens. Connection errors can also appear when the app cannot reach the servers, often during peak hours or right after an update. First, check that you have a working internet connection and that you are using the correct login details. Close and reopen the app, or restart your phone if it feels unresponsive. Make sure the app is updated to the latest version from your app store, since older builds often cause crashes.

Questions

Is My Vodacom down right now?

According to reports on this page, My Vodacom looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for My Vodacom yet.

Why won't My Vodacom let me log in?

Double-check your username and password, and confirm your internet connection is working. If you still cannot get in, use the password reset option on the login screen or request a new PIN through the app.

What should I do if the app keeps freezing?

Close the app completely and reopen it. If it stays frozen, clear the app cache in your phone settings or reinstall it. An outdated app version is a common cause, so check for updates first.

My Vodacom - error and failure reports, troubleshooting methods

Is My Vodacom down or not working?
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