Is MyALIV down or not working?
What happened to MyALIV, why did the service go down and not work? Here you can see who else is having the same problem with MyALIV, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.
Current status: No failures
At the moment, according to our data, MyALIV is working fine, but single failures are possible. If MyALIV does not work for you, then report your problem and write a comment.
MyALIV outage reports in the last 24 hours
User reports by hour (UTC), last 24 hours
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
Total weight in 24 hours: 0 Busiest hour: 06:00 UTC (weight 0)
How this score compares
Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.
Other services in this category
MyALIV is the self-service app for ALIV customers. Through this page you can report problems with the app itself, such as frozen screens, failed updates, login errors, or slow responses. Reports from users help us see patterns across devices and regions. Check here first if the app stops working as expected, since a wide incident will be visible on this status page.
MyALIV lets customers manage their mobile account from a phone. Typical tasks include checking balances and data usage, topping up, and changing plan settings. The app talks to carrier backend systems, so an issue can sit in the app, the account services behind it, or the connection in between.
The most common problems are sessions that fail after an update, login loops, and slow screens when the app cannot reach the server. A frozen splash screen or an app that refuses to open often points to a local install rather than a service outage.
Before filing a report, try a few basics. Close the app fully and reopen it. Check that your phone has a working data or Wi-Fi connection. Confirm you are on the latest version in your app store, and restart the device if the app stays frozen. If the app still fails, report it here with your device model and the app version so patterns are easier to spot.
Questions
Is MyALIV down right now?
According to reports on this page, MyALIV looks fine for most people. Isolated failures still happen — report yours if you are stuck.
When was the last mass outage?
We do not have a recorded mass outage for MyALIV yet.
MyALIV - error and failure reports, troubleshooting methods
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