Is MyChart down or not working?

What happened to MyChart, why did the service go down and not work? Here you can see who else is having the same problem with MyChart, as well as possible solutions. According to our statistics, the following most often do not work: App, Content Won't Load, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, MyChart is working fine, but single failures are possible. If MyChart does not work for you, then report your problem and write a comment.

MyChart outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Country United States

About MyChart

MyChart in Patients With Inflammatory Bowel Disease is a clinical trial based in the United States.
MyChart status updates appear here. This page tracks reported problems with the app, the website, login, and server connections. If something isn't loading, check the current reports below before troubleshooting on your own. Reports come from users, so counts can rise and fall quickly during an active issue.
MyChart gives patients access to their health records, test results, appointments, and messages through an app and a website. Many clinics and hospital systems use it as their main patient portal, so daily tasks like refilling a prescription or viewing a lab result often depend on it. When it works, it runs quietly in the background. Problems usually fall into a few groups. The app may freeze on a loading screen or fail to display records. Login can fail with repeated errors even when the password is correct. Sometimes the servers behind the portal are unreachable, which affects the app and the website at the same time. These issues can come from your healthcare provider's system as well as from the portal itself. Start with a few simple checks. Confirm your internet connection and try switching between Wi-Fi and mobile data. Make sure the app is updated. If login fails, try the website instead, or use the password reset option. If the whole portal is down, wait a little and check this page again. Contact your provider's support line if the problem lasts.

Questions

Is MyChart down right now?

According to reports on this page, MyChart looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for MyChart yet.

Why can I see the login page but not load my records?

The login page can load from cached or lightweight servers while the parts that fetch your records are unreachable. Try signing in again after a few minutes. If the app stays stuck on a loading screen, open the website version to see if it behaves the same.

Does MyChart work the same for every clinic?

No. Each healthcare organization runs its own instance of the portal, so features and uptime can differ between clinics. An outage at one hospital system does not necessarily mean your provider's portal is affected.

MyChart - error and failure reports, troubleshooting methods

Is MyChart down or not working?
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