Is MyEnergi down or not working?

What happened to MyEnergi, why did the service go down and not work? Here you can see who else is having the same problem with MyEnergi, as well as possible solutions. According to our statistics, the following most often do not work: App, Checkout, Login, Order Tracking, Website.

Current status: No failures

At the moment, according to our data, MyEnergi is working fine, but single failures are possible. If MyEnergi does not work for you, then report your problem and write a comment.
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MyEnergi outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Hour
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063891614651
  • Twitter: http://www.twitter.com/myenergiuk

Facts

Official website myenergi.com
Country United Kingdom

About MyEnergi

myenergi is a UK organization. Its official website is https://myenergi.com/.
This status page tracks the health of myenergi's digital services, including the website, app, login, checkout, and order tracking. If something stops working — a login loop, a stuck checkout, an app that won't sync — you can check here before contacting support. We report issues as they are confirmed and update this page as fixes roll out. No guesswork, no invented numbers. Just what we know, when we know it.
myenergi is a UK-based company that makes energy products for homes, such as EV chargers and energy monitoring devices. The app and website let you manage your devices, review usage, and place orders for hardware. When problems occur, they usually involve logging into the app, completing a checkout on the website, or tracking an order after purchase. Device syncing can also lag if backend services are under strain. These faults are almost always on the service side, not your device. That said, a few quick checks help: confirm your internet connection, try the app on a different network, and clear your browser cache if the website misbehaves. If checkout fails, verify your payment details. If everything looks fine on your end but the service still won't respond, this page is the place to watch.

Questions

Is MyEnergi down right now?

According to reports on this page, MyEnergi looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for MyEnergi yet.

The app won't load my device data. Is it my hub or the service?

If the app opens but data won't refresh, the issue is often with the backend rather than your equipment. Restart your hub and router first. If syncing still fails and this page shows no incident, contact support with your hub serial number.

My checkout failed but I wasn't charged. What should I do?

A failed checkout usually doesn't create an order, so no payment is taken. Wait a few minutes and try again. If you see a charge without a confirmation email, reach out to support before placing a second order.

MyEnergi - error and failure reports, troubleshooting methods

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