Is myID down or not working?
What happened to myID, why did the service go down and not work? Here you can see who else is having the same problem with myID, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.
Current status: No failures
At the moment, according to our data, myID is working fine, but single failures are possible. If myID does not work for you, then report your problem and write a comment.
myID outage reports in the last 24 hours
User reports by hour (UTC), last 24 hours
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)
How this score compares
Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.
Other services in this category
About myID
The Wikidata entry for this name (Q682450) describes Myidae, a family of bivalve mollusks. It shares the name with the service but is unrelated.
myID is your single sign-in for our services. When it has problems, logins fail, apps cannot refresh your session, and the website may loop you back to the sign-in page. This page shows current status, recent incidents, and basic checks you can run before contacting support.
myID handles account access across our website, mobile app, and linked services. One account covers them all. When the service is healthy, sign-ins are quick and sessions stay active across devices.
Common issues are failed logins, expired sessions that will not refresh, password resets that never arrive by email, and app screens stuck on a loading spinner. Two-factor codes can also be slow to arrive during heavy load. Most of these problems are short-lived and resolve on their own.
Start on your side. Check that your email address and password are entered correctly, and try signing in on the website if the app fails. Confirm your device has a working internet connection. If a reset email is missing, look in the spam folder. Waiting a few minutes before retrying also helps, since repeated rapid attempts can trigger temporary locks.
Questions
Is myID down right now?
According to reports on this page, myID looks fine for most people. Isolated failures still happen — report yours if you are stuck.
When was the last mass outage?
We do not have a recorded mass outage for myID yet.
myID - error and failure reports, troubleshooting methods
Leave your comment describing the failure and share with other users how to solve the problem.
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