Is mySubaru down or not working?

What happened to mySubaru, why did the service go down and not work? Here you can see who else is having the same problem with mySubaru, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Mobile App, Search, Server Connection, Website.

Current status: No failures

At the moment, according to our data, mySubaru is working fine, but single failures are possible. If mySubaru does not work for you, then report your problem and write a comment.
Add comment

mySubaru outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/101616856688
  • Twitter: http://www.twitter.com/subaru_usa
mySubaru connects drivers with their Subaru vehicles through a mobile app and website. The service handles remote features, vehicle status, and account sign-in. When something stops working, this page tracks it. We collect user reports, group them by problem type, and show the pattern over time. Check here before assuming the trouble is on your end. Most issues fall into a few familiar categories, and this status page helps you tell a service outage apart from a local glitch.
mySubaru is Subaru's connected-car companion. Through the app and website, owners can lock or unlock doors remotely, check vehicle status, find their car, and manage their account. It relies on Subaru's servers, your phone's connection, and a working link to the vehicle itself. Problems usually show up as login failures, slow loading, or remote commands that never reach the car. Server connection errors and app crashes after updates are also common. Because the service ties into cellular and GPS systems, a weak signal can look a lot like an outage. Start by checking whether the app or website is affected. Then confirm your login details, restart the app, and make sure your phone has a solid connection. If remote features fail, your vehicle's own cellular coverage may be the cause rather than the service.

Questions

Is mySubaru down right now?

According to reports on this page, mySubaru looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for mySubaru yet.

Why can I sign in on the website but not in the app?

The app and website use separate sessions, so one can fail while the other works. Try logging out of the app fully, closing it, and signing in again. If that fails, update the app or reinstall it.

Why did a remote command not reach my car?

Remote commands depend on your vehicle's cellular connection, not just your phone. If the car is in an area with poor coverage, the command may be delayed or fail. Wait a moment and send it again before reporting a problem.

mySubaru - error and failure reports, troubleshooting methods

Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.