Is NHS 111 down or not working?

What happened to NHS 111, why did the service go down and not work? Here you can see who else is having the same problem with NHS 111, as well as possible solutions. According to our statistics, the following most often do not work: App, Appointments, Login, Records, Website.

Current status: No failures

At the moment, according to our data, NHS 111 is working fine, but single failures are possible. If NHS 111 does not work for you, then report your problem and write a comment.
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NHS 111 outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100083294957827
  • Twitter: http://www.twitter.com/NHS_111

Facts

Official website 111.nhs.uk
Country United Kingdom

About NHS 111

NHS 111 is the single non-emergency number for medical advice in the United Kingdom. It is an instance of a telephone number and its official website is 111.nhs.uk.
NHS 111 is the UK's non-emergency medical advice line. On this page you can check whether its website, online service, or appointment booking is currently having problems. If something looks wrong, you will see it here. Status updates are kept short and factual so you can decide quickly what to do next, without wading through noise.
NHS 111 offers urgent medical advice by phone and online at 111.nhs.uk. People use it when they need help but it is not a 999 emergency. The service covers the whole United Kingdom. The online service is the part that usually causes trouble. Forms can fail to submit, the symptom checker may time out, and call-back booking sometimes stops working during busy periods. Login and records access can also be affected when NHS systems are under strain. Before reporting a fault, check your own connection first. Try a different browser or device, and clear cached pages if the site loads oddly. If the phone line works but the website does not, the issue is likely on the service side. In a real emergency, always call 999 instead of waiting for the website.

Questions

Is NHS 111 down right now?

According to reports on this page, NHS 111 looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for NHS 111 yet.

Can I still get medical advice if the website is down?

Yes. Call 111 by phone instead. The phone line runs separately from the online service, so a website outage does not stop you from getting advice.

What should I do in an emergency?

Call 999 straight away. NHS 111 is for urgent but non-emergency situations, and it should never be your first step in a life-threatening case.

NHS 111 - error and failure reports, troubleshooting methods

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