Is OFNL down or not working?

What happened to OFNL, why did the service go down and not work? Here you can see who else is having the same problem with OFNL, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Internet, Television, Total blackout, Website.

Current status: No failures

At the moment, according to our data, OFNL is working fine, but single failures are possible. If OFNL does not work for you, then report your problem and write a comment.
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OFNL outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

OFNL delivers fibre broadband, phone and TV services to homes across parts of the North East of England. Unlike the national Openreach network, it operates its own independent fibre lines, so problems on the network are handled by OFNL itself rather than your usual broadband brand. This page tracks live service status, reported faults and recent outage history for the network.
OFNL, or Open Fiber in the North East, is an altnet that builds and runs a full-fibre network. You cannot buy a service from OFNL directly. Instead, you sign up with a broadband provider that rides on their fibre, and OFNL looks after the physical line into your home. When issues occur, they usually show up as a total loss of connection, slow speeds at busy times, or problems with the ONT (the small box the fibre terminates on). Email, streaming and TV services that depend on the line will all go down together if the underlying connection drops. Before reporting a fault, check that your router and ONT have power and that no cables have come loose. Restart both boxes and give them a few minutes to reconnect. If the lights on the ONT show a red or failing status, the problem is likely on the network side rather than your equipment.

Questions

Is OFNL down right now?

According to reports on this page, OFNL looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for OFNL yet.

Who do I contact when my OFNL connection stops working?

Contact your broadband provider first, not OFNL. Your provider manages your account and will raise the issue with OFNL if the fault sits on the network.

Why is my router different from other fibre setups?

OFNL lines terminate on an ONT box before your router, since the network is independent of Openreach. Both units need power, and the ONT lights are the quickest way to see whether the line itself is up.

OFNL - error and failure reports, troubleshooting methods

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