Is PayU down or not working?

What happened to PayU, why did the service go down and not work? Here you can see who else is having the same problem with PayU, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, PayU is working fine, but single failures are possible. If PayU does not work for you, then report your problem and write a comment.
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PayU outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Hour
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Country Indonesia

About PayU

Payu is a village in Gorontalo Regency, in Gorontalo Province, Indonesia.
PayU status at a glance. This page tracks whether the app, the website, and login flows are working as expected. If something looks off, check here first before contacting support. Reports from users and our own checks feed the live status, so what you see reflects the current moment, not a cached summary.
PayU is a payments platform used by merchants and shoppers to complete transactions online. The service covers checkout flows, card and alternative payment methods, and account access for merchants through a dashboard. When everything is healthy, payments authorize within seconds and merchant reports stay current. The parts that break most often are transaction processing during peak shopping hours, slow dashboard loads, and occasional login failures after credential or session updates. Webhooks can also lag, which makes notifications arrive late even when the payment itself succeeded. If a payment fails, confirm the card details and any bank-side limits before retrying. If the merchant dashboard will not load, clear your browser cache and try a different browser or network. For login trouble, reset your password once, then wait a few minutes before trying again. This page shows whether the underlying platform is the problem.

Questions

Is PayU down right now?

According to reports on this page, PayU looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for PayU yet.

Why does my payment fail even though my card works elsewhere?

Merchants configure which payment methods they accept, and some banks block payments to specific merchant categories. Confirm your card details, check your bank's spending limits, and try another available method on the checkout page.

What should I do if the merchant dashboard will not load?

Check this status page first to rule out a platform issue. If the platform is healthy, clear your browser cache, disable extensions that block scripts, and try a different browser or network. If login keeps failing, reset your password before contacting support.

PayU - error and failure reports, troubleshooting methods

Is PayU down or not working?
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