Is Plum down or not working?

What happened to Plum, why did the service go down and not work? Here you can see who else is having the same problem with Plum, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Plum is working fine, but single failures are possible. If Plum does not work for you, then report your problem and write a comment.
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Plum outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
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Hour
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Hour
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Hour
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Total weight in 24 hours: 0 Busiest hour: 00:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063858780929
  • Twitter: http://www.twitter.com/withplum

About Plum

Plum (Q37276688) is a family name. The fact sheet identifies it as a surname and lists no further claims.
Plum is currently listed on our status page covering its app, login flow, and website. When any of these has trouble, you will see it here first. We keep this page updated as reports come in, so check back for the latest picture before assuming the problem is on your end.
Plum offers a mobile app, a login service, and a website. Each part can behave differently during an incident. The app might fail to load data, login requests can time out, or the website may respond slowly or not at all. Most reported problems involve the login flow. Sessions can drop, sign-in attempts may stall, and password resets sometimes arrive late. The website and app usually recover once the underlying service is stable again. Before reporting an issue, try a few quick checks. Confirm your internet connection works on other sites. Force-close the app and reopen it. Clear the app cache or try the website instead. If your password reset email has not arrived, check your spam folder and give it a few minutes. If everything on your side looks fine, the details on this page will tell you whether Plum itself is having trouble.

Questions

Is Plum down right now?

According to reports on this page, Plum looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Plum yet.

Why can I open the Plum app but not sign in?

The app, login, and website run on separate systems. A problem with the login service will not stop the app from opening, but you may see errors or endless loading when you enter your credentials. Check this page for updates and try again shortly.

What should I do if password reset emails are not arriving?

First check your spam or junk folder, since reset messages are often filtered there. Wait a few minutes, as email delivery can lag during busy periods. If nothing arrives and the status page shows no open incident, request the reset again or contact Plum support directly.

Plum - error and failure reports, troubleshooting methods

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