Is Primate down or not working?

What happened to Primus, why did the service go down and not work? Here you can see who else is having the same problem with Primus, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Landline Internet, Landline Phone, Mobile Internet, Mobile Phone, No Signal, Texting, Total blackout, TV, TV Streaming, Website.

Current status: No failures

At the moment, according to our data, Primus is working fine, but single failures are possible. If Primus does not work for you, then report your problem and write a comment.
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Primus outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 20:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: http://primus.ca/index.php/ont_en/support
  • Twitter: http://www.twitter.com/primusCAhelps

Facts

Official website primusville.com
Started 1984

About Primus

Primus, also known as Primate, is an American rock band formed in 1984. The group plays funk metal, alternative rock, and heavy metal. Its official website is primusville.com.
Primus provides internet, phone, and TV services to residential customers. When something stops working, this page collects reports from users across all service types. Check here first before contacting support. Most issues are already known to the network team, and status updates appear as soon as new information is confirmed.
Primus offers landline internet, landline phone, mobile internet, mobile phone, TV, and TV streaming services. The website is also monitored, since login or account pages can fail on their own even when the network itself is healthy. Problems vary by service. Home internet often points to a modem, router, or local line fault. Mobile issues can be signal-related indoors or in specific areas. TV streaming tends to break during app updates or account authentication, not because the broadcast feed is down. Before reporting a fault, restart your modem or router and check all cables. For mobile service, confirm you have coverage and sufficient balance or an active plan. Try the service on a second device if possible. If the status page shows an active incident, no further action is needed on your side.

Questions

Is Primus down right now?

According to reports on this page, Primus looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Primus yet.

My internet is slow but not fully down. Should I still report it?

Yes. Slow speeds can indicate a network issue or a problem with your line. Run a speed test at different times of day and note the results. Restart your modem first, then report the issue with those details if it continues.

Why does TV streaming fail when my home internet works fine?

Streaming problems are often separate from your connection. They can come from the app, the streaming platform, or account authentication. Try signing out and back in, update the app, and check this page for any active incidents.

Primus - error and failure reports, troubleshooting methods

Is Primate down or not working?
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