Is ProtonMail down or not working?
What happened to ProtonMail, why did the service go down and not work? Here you can see who else is having the same problem with ProtonMail, as well as possible solutions. According to our statistics, the following most often do not work: App, History, Login, Receiving, Sending, Server Connection, Website.
Current status: No failures
At the moment, according to our data, ProtonMail is working fine, but single failures are possible. If ProtonMail does not work for you, then report your problem and write a comment.
ProtonMail outage reports in the last 24 hours
User reports by hour (UTC), last 24 hours
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
Total weight in 24 hours: 0 Busiest hour: 03:00 UTC (weight 0)
How this score compares
Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.
Other services in this category
Official links
- Website: https://protonmail.com/support/
- Facebook: https://www.facebook.com/232990460221636
- Twitter: http://www.twitter.com/ProtonMail
Facts
| Developer | Proton |
|---|---|
| Owned by | Proton |
| Official website | protonmail.com, pm.me, protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion, proton.me, protonmail.ch, proton.me, protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion |
Related
- Proton
About ProtonMail
Proton Mail is an end-to-end encrypted email app developed by Proton, which is also its owner. The developer is listed as Proton, and the service originated from Proton AG. It is available for Android and iOS, runs on both operating systems, and is accessible via the web at proton.me/mail and protonmail.com, with additional addresses including pm.me and an official onion site. Proton Mail is an instance of an email client and related software categories.
Proton Mail is an end-to-end encrypted email service from Proton AG. When something stops working here, it usually affects login, sending, or receiving mail. This page collects user reports and shows current service status in one place, so you can quickly see whether a problem is on your side or on Proton's infrastructure.
Proton Mail (formerly ProtonMail) provides encrypted email through its apps and website. Because messages are encrypted end to end, some issues differ from regular email providers. Sending, receiving, and server connection problems are the most common categories, followed by login and app-related trouble.
Typical causes include server-side disruptions, message delivery delays to or from other providers, and account access hiccups after password or recovery changes. App sync issues can also make mail appear stuck even when the service itself is fine.
Before reporting, check your internet connection and try the web app at proton.me/mail. Confirm your password works, and look at the sending or receiving queue if messages seem delayed. If the web version works but the app does not, the fault is likely local to the app or device.
Questions
Is ProtonMail down right now?
According to reports on this page, ProtonMail looks fine for most people. Isolated failures still happen — report yours if you are stuck.
When was the last mass outage?
We do not have a recorded mass outage for ProtonMail yet.
ProtonMail - error and failure reports, troubleshooting methods
Leave your comment describing the failure and share with other users how to solve the problem.
- No registration required.
- Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
- Active links in the text of the message are not published, but displayed in plain text.
- It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.
