Is RCI down or not working?

What happened to Royal Caribbean, why did the service go down and not work? Here you can see who else is having the same problem with Royal Caribbean, as well as possible solutions. According to our statistics, the following most often do not work: Account, App, Check-out, Login, Mobile App, Reservations, Search, Website.

Current status: No failures

At the moment, according to our data, Royal Caribbean is working fine, but single failures are possible. If Royal Caribbean does not work for you, then report your problem and write a comment.
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Royal Caribbean outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 20:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064538660499
  • Twitter: http://www.twitter.com/RoyalCaribbean

Facts

Parent organization Royal Caribbean Group
Official website royalcaribbean.com, rcclchina.com.cn, royalcaribbeanpresscenter.com, royalcaribbean.jp
Started 1968
Country United States

Related

  • Royal Caribbean Group

About Royal Caribbean

Royal Caribbean International is a cruise line brand founded in Norway in 1968 and based in Miami, Florida, United States. It is owned by Royal Caribbean Group. Official websites include royalcaribbean.com and regional versions for Japan and China, along with a press center site. It is also known as RCI, RCCL, and Royal Caribbean Cruise Line.
Royal Caribbean runs one of the busiest cruise booking platforms on the web. When it slows down, the impact is immediate: travelers checking in for sailings, comparing ships, or managing reservations all hit the same walls. This page tracks problems with the website, mobile app, login, search, and check-out flows, so you can tell whether an issue sits with Royal Caribbean or with your own setup.
Royal Caribbean International is a cruise line brand founded in Norway in 1968 and headquartered in Miami, Florida. It operates under Royal Caribbean Group. Passengers use its website and app to book cruises, complete online check-in, view reservations, and manage onboard accounts. Regional sites exist for markets such as Japan and China. The parts that usually break are predictable. Login sessions expire mid-check-in. Search filters return empty results or hang. Check-out can reject valid payment details during booking surges, and the mobile app sometimes lags behind the website after schedule changes. Before reporting a problem, try a few basics. Sign out and back in to refresh your session. Clear your browser cache or update the app. If check-out fails, confirm your card details and billing address match exactly. If a reservation looks wrong, compare what the app shows against the full website, since the two do not always update at the same speed.

Questions

Is Royal Caribbean down right now?

According to reports on this page, Royal Caribbean looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Royal Caribbean yet.

Why was I logged out while completing online check-in?

Sessions time out for security after a period of inactivity. Sign in again and your saved progress is usually still attached to your reservation. If the page loops back to login repeatedly, try a different browser or the mobile app.

My payment was declined at check-out but the card works elsewhere. What should I do?

Check that the billing address and card details match your bank's records exactly. Some banks also flag large cruise bookings and need you to approve them. If the charge appears pending but the booking did not confirm, wait a short time before retrying so you are not billed twice.

Royal Caribbean - error and failure reports, troubleshooting methods

Is RCI down or not working?
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