Is Royal Mail Group down or not working?

What happened to Royal Mail, why did the service go down and not work? Here you can see who else is having the same problem with Royal Mail, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Tracking, Website.

Current status: No failures

At the moment, according to our data, Royal Mail is working fine, but single failures are possible. If Royal Mail does not work for you, then report your problem and write a comment.
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Royal Mail outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 05:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: http://www.facebook.com/151640158211777
  • Twitter: http://www.twitter.com/RoyalMail

Facts

Owned by IDS Holdco
Parent organization International Distribution Services
Official website royalmail.com
Started 2001
Country United Kingdom

Related

  • IDS Holdco
  • International Distribution Services

About Royal Mail

Royal Mail is a postal service company in the United Kingdom, owned by IDS Holdco under parent company International Distribution Services. The company was founded on 10 January 2001 and is headquartered in London. Its official website is royalmail.com.
Royal Mail is the United Kingdom's national postal and delivery company. On this status page you can follow the current state of its website, tracking tools, login, and check-out services. When something stops working, this page collects the reports in one place so you can quickly see whether the problem is on your end or on Royal Mail's side. Updates appear as users report issues with the app, the tracking system, or other online features.
Royal Mail handles letters and parcels across the UK. Its online services let you track deliveries, buy postage, book collections, and manage your account. Most people interact with the tracking page and the mobile app. When problems occur, they usually involve tracking results not loading, login failures, or errors during check-out when buying postage. The website can also respond slowly during busy periods like holiday seasons. Before reporting an issue, check a few things yourself. Try refreshing the tracking page and confirm your tracking number is correct. For login problems, verify your password or reset it. Clear your browser cache or test a different browser or device. If the app misbehaves, check for an update in your app store. These steps rule out local causes before you file a report.

Questions

Is Royal Mail down right now?

According to reports on this page, Royal Mail looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Royal Mail yet.

Why is my tracking number not showing any results?

Tracking data can take a little time to appear after a parcel is scanned. Double-check the number for typos, then wait a short while and refresh. If nothing appears after that, report it here so we can track the pattern.

What should I do if I cannot log in to my Royal Mail account?

First confirm your email and password, and use the password reset option if needed. Try a different browser or clear your cache. If login stays broken, report the issue and check this page for updates.

Royal Mail - error and failure reports, troubleshooting methods

Is Royal Mail Group down or not working?
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