Is Runtastic GmbH down or not working?

What happened to Runtastic, why did the service go down and not work? Here you can see who else is having the same problem with Runtastic, as well as possible solutions. According to our statistics, the following most often do not work: App, Automatic Tracking, Device, History, Location Tracking, Login, Website.

Current status: No failures

At the moment, according to our data, Runtastic is working fine, but single failures are possible. If Runtastic does not work for you, then report your problem and write a comment.
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Runtastic outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
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Total weight in 24 hours: 0 Busiest hour: 01:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: http://www.facebook.com/58290604977
  • Twitter: http://www.twitter.com/Runtastic

Facts

Owned by Adidas AG
Parent organization Adidas AG
Official website runtastic.com
Started 2009
Country Austria

Related

  • Adidas AG

About Runtastic

adidas Runtastic, also known as Runtastic GmbH, is an Austrian mobile fitness company founded in October 2009. It is owned by and a subsidiary of Adidas AG. The company is headquartered in Austria and operates the website runtastic.com.
Runtastic, now part of adidas, is a fitness tracking platform that spans mobile apps, wearable devices, and a website. Workouts, routes, and activity history are stored in the cloud, so most problems you notice are either app-side issues, sync failures, or temporary server trouble. This page collects user reports so you can see at a glance whether others are affected too.
Runtastic offers mobile apps and devices for tracking runs, rides, and other workouts using GPS. Data syncs to your account, where you can review history, routes, and stats on the website or in the app. The company was founded in Austria in 2009 and is owned by Adidas AG. Common issues include GPS dropping mid-workout, activity sync delays, login failures, and missing history entries. Automatic tracking and location services tend to be the most fragile parts, since they depend on both the phone's sensors and the backend. Before reporting a problem, check that your app is up to date, that location permissions are granted, and that you can sign in on the website. A stale app session or a full device cache causes many sync complaints. If the app works but history is missing, the issue is more likely on the server side.

Questions

Is Runtastic down right now?

According to reports on this page, Runtastic looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Runtastic yet.

Why is my GPS route inaccurate or incomplete?

GPS accuracy depends on your phone's sensors and signal conditions. Running between tall buildings or under heavy tree cover can distort the route. Make sure location permissions are set to allow always-on access and that battery saver mode is off during workouts.

My workout finished but hasn't synced to my account. What should I do?

Sync delays are common right after a workout and usually resolve on their own. Check that you're signed in, keep the app open on a stable connection for a few minutes, and confirm the activity appears on the website. If it's still missing, restarting the app often forces a retry.

Runtastic - error and failure reports, troubleshooting methods

Is Runtastic GmbH down or not working?
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