Is SailPoint down or not working?

What happened to SailPoint, why did the service go down and not work? Here you can see who else is having the same problem with SailPoint, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, SailPoint is working fine, but single failures are possible. If SailPoint does not work for you, then report your problem and write a comment.

SailPoint outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063533534631
  • Twitter: http://www.twitter.com/SailPoint

Facts

Official website sailpoint.com
Country Japan, United States

About SailPoint

SailPoint Technologies is an American business operating in the United States and Japan. It develops software and can be found online at sailpoint.com.
SailPoint provides identity governance software that helps organizations manage user access across their systems. When the service or its login portal has problems, access requests, provisioning, and certification campaigns can stall. This page tracks reported issues in one place so you can quickly see whether a problem is on your side or affecting many users at once.
SailPoint is an American company that builds identity security software. Its platform manages who has access to which applications, automates account provisioning, and supports access reviews. Companies rely on it as a central checkpoint for logins and permissions. Most reported problems involve the web console failing to load, login sessions dropping, or slow provisioning of new accounts. Scheduled aggregation jobs can also lag behind. During updates, some users may see error pages instead of the dashboard. Before reporting an issue, check your own network connection and try a different browser. Confirm your credentials are current, and clear cached sessions if the console behaves oddly. If integration with a connected app seems broken, verify that app's own status too.

Questions

Is SailPoint down right now?

According to reports on this page, SailPoint looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for SailPoint yet.

Why can't I sign in to the SailPoint console even though the service shows no incidents?

Your account may be locked after repeated failed attempts, or your access may have been revoked in a recent certification review. Contact your internal identity team to confirm your account status before filing a report.

Does a slow provisioning request mean there is an outage?

Not necessarily. Provisioning depends on connected target systems responding on time. A delay can come from the target application rather than SailPoint itself. Check the status of the connected system as well.

SailPoint - error and failure reports, troubleshooting methods

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