Is Securus down or not working?

What happened to Securus Technologies, why did the service go down and not work? Here you can see who else is having the same problem with Securus Technologies, as well as possible solutions. According to our statistics, the following most often do not work: Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Securus Technologies is working fine, but single failures are possible. If Securus Technologies does not work for you, then report your problem and write a comment.
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Securus Technologies outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/65279781321
  • Twitter: http://www.twitter.com/Securus_JPay

Facts

Parent organization Aventiv Technologies
Official website securustechnologies.com, securustech.net
Started 1986
Country United States

Related

  • Aventiv Technologies

About Securus Technologies

Securus Technologies is a United States prison technology company founded in 1986. It is a subsidiary of Aventiv Technologies and is headquartered in Dallas, Texas. The company operates in the telecommunications industry, and its official websites are securustechnologies.com and securustech.net.
Securus Technologies provides communication and monitoring services used in correctional facilities across the United States. When the platform has trouble, it usually shows up as failed logins, slow connections to the service, or a website that will not load. This page collects current problem reports so you can see whether others are seeing the same thing before you spend time troubleshooting on your own.
Securus Technologies builds technology for correctional facilities, including phone and video communication tools and related account services. The company was founded in 1986 and operates as part of Aventiv Technologies, with headquarters in Dallas, Texas. The issues people report most often involve signing in, connecting to Securus servers, or reaching the website itself. A failed login can stem from a wrong password, a locked account, or a problem on the service side. Connection errors may point to server trouble, though local network issues look similar from the outside. Before assuming the service is down, check a few things on your end. Confirm your username and password, try a different browser or device, and test whether other websites load normally on your connection. If everything else works and Securus still fails, the reports on this page can tell you if others are affected too.

Questions

Is Securus Technologies down right now?

According to reports on this page, Securus Technologies looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Securus Technologies yet.

Why can I not log in to my Securus account?

Check that your username and password are typed correctly, and make sure your account has not been locked after repeated attempts. If your details are correct and login still fails, the problem may be on Securus' side, so check the reports on this page.

What should I try before reporting a connection problem?

Test whether other websites load on your device, restart your browser or app, and try a different network if possible. If Securus remains unreachable while everything else works, the issue is more likely with the service itself.

Securus Technologies - error and failure reports, troubleshooting methods

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