Is plus strand down or not working?

What happened to Sense, why did the service go down and not work? Here you can see who else is having the same problem with Sense, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Sense is working fine, but single failures are possible. If Sense does not work for you, then report your problem and write a comment.
Add comment

Sense outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 04:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://help.sense.com/hc/en-us/requests/new?ticket_form_id=360002910093
  • Facebook: https://www.facebook.com/sense/1581805498740093
  • Twitter: http://www.twitter.com/Sense

About Sense

The forward strand, also called the plus strand, sense strand, or positive strand, is the forward-oriented strand in a double-stranded DNA molecule. It is the strand whose sequence can be read in the direction used for protein translation.
Sense is a strand-aware DNA sequence tool used by researchers and students. If a page fails to load, a login loop appears, or the app will not sync, you will see it reflected here. This status page tracks the web interface, the app, and account access. We keep it updated as incidents develop and resolved. Check back here before contacting support, since many problems can be confirmed or ruled out in seconds.
Sense lets users browse and compare forward-oriented strands in double-stranded DNA molecules. The web version runs in any modern browser, the app adds offline viewing, and a single account works across both. Most daily use is reading sequences, so short slowdowns are usually noticed in search or page rendering first. The most common issues are slow sequence rendering on very large records, session tokens expiring mid-task, and occasional sync delays between the app and the website. These rarely mean data is lost. They usually clear on their own once backend load drops. Before reporting a problem, try signing out and back in, then refresh the page. Clear the app cache if a record looks stale. If you use a saved link, open the site from the home page instead, since old links sometimes point at retired endpoints.

Questions

Is Sense down right now?

According to reports on this page, Sense looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Sense yet.

Why does the app show an older version of a record than the website?

The app caches records for offline use. Open the record again while connected, or clear the app cache, and it should pull the current version from the server.

Do I need separate accounts for the app and the website?

No. One Sense account works everywhere. If sign-in works on the website but not the app, update the app to the latest version and sign in again.

Sense - error and failure reports, troubleshooting methods

Is plus strand down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.