Is Service Mate down or not working?

What happened to Service Mate, why did the service go down and not work? Here you can see who else is having the same problem with Service Mate, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, Service Mate is working fine, but single failures are possible. If Service Mate does not work for you, then report your problem and write a comment.
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Service Mate outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 00:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Started 2015
Country France

About Service Mate

Service Mate is an organization established in September 2015. It is headquartered in Saint-André, France, operates in the building materials and public works industry, and is based in France.
Service Mate provides account, login, mobile app, and website access for its building materials and public works service. When something stops working, this page collects the current status in one place. You can see whether problems are isolated to one feature or affecting the whole service, and check back here before contacting support.
Service Mate is a service linked to building materials and public works. Customers use it through a website, a mobile app, and personal accounts that require a login. These touchpoints handle everyday tasks like browsing materials, managing orders, and updating account details. The features that most often run into trouble are sign-in sessions, password resets, and parts of the website or app that load slowly during busy periods. Mobile app issues can also appear after an update, when an older app version no longer matches the current service. Before reporting a problem, try a few basics on your side. Confirm your internet connection is stable. Check that your app is updated to the latest version, and try signing in through the website if the app fails. Clearing your browser cache or reinstalling the app resolves many login and display problems. If everything here looks normal but you still see errors, the issue may be specific to your account or device.

Questions

Is Service Mate down right now?

According to reports on this page, Service Mate looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Service Mate yet.

Why can't I sign in to my Service Mate account?

Start by checking that your email and password are entered correctly and that Caps Lock is off. If the password still fails, use the reset option on the login page. A stable connection and an up-to-date app or browser also prevent many sign-in errors.

Does the mobile app work the same as the website?

The app and the website both connect to the same service, but they can behave differently during an incident. If one of them is not responding, try the other. Keeping the app updated also helps it stay compatible with the service.

Service Mate - error and failure reports, troubleshooting methods

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