Is SharpSpring down or not working?

What happened to SharpSpring, why did the service go down and not work? Here you can see who else is having the same problem with SharpSpring, as well as possible solutions. According to our statistics, the following most often do not work: Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, SharpSpring is working fine, but single failures are possible. If SharpSpring does not work for you, then report your problem and write a comment.
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SharpSpring outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 15:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/117608895077680
  • Twitter: http://www.twitter.com/sharpspring
SharpSpring is a marketing automation platform used by agencies and marketing teams to run email campaigns, manage leads, and track website visitor activity. When the service has problems, the impact usually shows up as login failures, slow dashboard loading, or interrupted email sends. This page collects status reports so you can see whether an issue is widespread or limited to your account before you spend time troubleshooting on your own.
SharpSpring combines email marketing, a CRM, landing page building, and visitor tracking in one tool. Because so many features run from a single web dashboard, a backend problem can affect several parts of your workflow at once. Common trouble spots include the login page not accepting valid credentials, the tracking script failing to record site visits, and delays in email delivery or reporting. If something looks off, start with the basics. Confirm your username and password are correct and that your browser is not blocking cookies. Check that the tracking code on your website is still in place if visitor data has stopped flowing. Network issues on your side, like a firewall or VPN blocking the platform's domains, can also mimic a service outage. Reports on this page are weighted, so a small number of individual complaints looks different from a mass event. If the report volume is low, the problem is more likely local to your setup and worth checking with your account admin first.

Questions

Is SharpSpring down right now?

According to reports on this page, SharpSpring looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for SharpSpring yet.

Why can I log in but not see up-to-date reporting data?

Reporting data is often processed in batches, so short delays are normal. If numbers stay stale for more than a few hours, try clearing your browser cache and refreshing. If that does not help, the issue may be with the platform's data pipeline, and other users' reports on this page can confirm it.

My website visitor tracking stopped recording. What should I check first?

Verify that the SharpSpring tracking script is still present on your pages, especially after a site redesign or template update. Then confirm the script loads in your browser's developer console. If the script is intact and loads correctly but visits still do not appear, the tracking service may be having a problem on the provider's end.

SharpSpring - error and failure reports, troubleshooting methods

Is SharpSpring down or not working?
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