Is Shazam down or not working?

What happened to Shazam, why did the service go down and not work? Here you can see who else is having the same problem with Shazam, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, Shazam is working fine, but single failures are possible. If Shazam does not work for you, then report your problem and write a comment.
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Shazam outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 02:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Facts

Developer Shazam
Owned by Apple Inc., Shazam
Official website shazam.com
Started 1999

Related

About Shazam

Shazam is a music identification application developed by Shazam and owned by Apple Inc. It was launched in 1999 and is headquartered in London. The official website is shazam.com.
Shazam identifies songs from a short audio clip. When the app or its recognition service has trouble, this page tracks current issues and past incidents. Check here first if a Shazam match takes too long, fails to open, or refuses to sign in. Reports come in as they happen, so the picture updates continuously.
Shazam is a music recognition application owned by Apple. You play a few seconds of a song near your microphone, and the service returns the title, artist, and album. It is available as a mobile app and on the web at shazam.com. Problems usually fall into a few groups: the app freezes or will not open, updates install badly, sign-in fails, or the app cannot reach the recognition servers. Recognition itself can also run slowly at busy times, which shows up as long waits before a match appears.

Questions

Is Shazam down right now?

According to reports on this page, Shazam looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Shazam yet.

Why does Shazam fail to recognize a song that is clearly playing?

Recognition needs a clean sample of a few seconds. Background noise, low volume, or a weak internet connection can all break the match. Move the phone closer to the speaker and try again on a stable network.

What should I check before reporting that the app will not open?

First, confirm your device has enough free memory and that the app is updated to the latest version. Force-close the app and reopen it. If it still will not start, restart your device, then report it here so we can see whether others are affected too.

Shazam - error and failure reports, troubleshooting methods

Is Shazam down or not working?
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