Is SHIFTSMART down or not working?

What happened to SHIFTSMART, why did the service go down and not work? Here you can see who else is having the same problem with SHIFTSMART, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, SHIFTSMART is working fine, but single failures are possible. If SHIFTSMART does not work for you, then report your problem and write a comment.
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SHIFTSMART outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Hour
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Total weight in 24 hours: 0 Busiest hour: 00:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

SHIFTSMART is a workforce management platform used by retail and field teams to pick up shifts, submit work, and get paid. When the service has trouble, the impact is usually felt at login, in the mobile app, or on the scheduling dashboard. This page collects current status information, outage reports, and patterns from recent incidents so you can tell whether a problem sits with SHIFTSMART or with your own device and account.
SHIFTSMART connects businesses with hourly and project-based workers. People use the mobile app to claim shifts, upload proof of completed work, and track payments. Employers use the web platform to post jobs, review submissions, and manage schedules. The issues we see most often involve login failures, the app failing to load shift lists, and slow syncing of submitted work. Payment status pages can also lag behind actual processing. Because the service depends on both the app and backend systems, a fault in either layer can look the same from your side. Before reporting a problem, check that your app is updated to the latest version and that your internet connection is stable. Try logging in through the website if the app misbehaves. Password resets and account lockouts are common after failed attempts, so confirm your credentials before assuming an outage.

Questions

Is SHIFTSMART down right now?

According to reports on this page, SHIFTSMART looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for SHIFTSMART yet.

Why can I log in on the website but not in the mobile app?

The app and website use separate sessions. An outdated app version or a cached session can cause a mismatch. Update the app, clear its cache, or log out and back in. If the problem continues across devices, it may be a service-side issue.

What should I do if my submitted shift work is not showing as completed?

Submissions sometimes take time to sync after upload. Check that your app shows the work as submitted rather than saved as a draft. If it remains stuck for an extended period, note the shift details and contact SHIFTSMART support so the entry can be traced.

SHIFTSMART - error and failure reports, troubleshooting methods

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