Is Shiphero down or not working?

What happened to Shiphero, why did the service go down and not work? Here you can see who else is having the same problem with Shiphero, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, Shiphero is working fine, but single failures are possible. If Shiphero does not work for you, then report your problem and write a comment.
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Shiphero outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

ShipHero provides warehouse management software and shipping tools for e-commerce operations. When the platform has problems, order syncing, picking workflows, and label generation can slow down or stop. This page tracks reported issues across the account area, login, mobile app, and website so teams can see whether a problem is isolated to their setup or shared more widely.
ShipHero is a warehouse management system used by fulfillment teams to receive, pick, pack, and ship orders. It connects to storefronts and marketplaces, so inventory and order data flow through it continuously. The mobile app runs scanning-based workflows on warehouse floors, while the web dashboard handles administration and reporting. Common trouble spots include login failures, slow or stuck order imports, barcode scanning errors in the mobile app, and delays in shipping label creation. Integrations can also break when a connected store changes its credentials or API access. Because warehouses depend on real-time data, even short disruptions are noticeable on the floor. If something looks wrong, first check whether other users at your site are affected. Confirm your scanner and network connection are working, and verify that your store integrations show authorized status. A signed-out session on one device often points to a local issue rather than a platform incident.

Questions

Is Shiphero down right now?

According to reports on this page, Shiphero looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Shiphero yet.

Why can't I scan barcodes in the ShipHero mobile app?

Check that your device camera or scanner hardware is working and that the app has camera permissions enabled. If scanning fails only for certain barcodes, the issue may be with the label quality rather than the app itself.

My orders stopped syncing from my store. What should I check?

Open your integration settings and confirm the store connection is still authorized. Expired credentials or a changed API key will pause order imports until the connection is reauthorized.

Shiphero - error and failure reports, troubleshooting methods

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