Is ShipStation down or not working?

What happened to ShipStation, why did the service go down and not work? Here you can see who else is having the same problem with ShipStation, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, ShipStation is working fine, but single failures are possible. If ShipStation does not work for you, then report your problem and write a comment.
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ShipStation outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

ShipStation helps online sellers manage shipping across multiple carriers and marketplaces from one dashboard. When the service has trouble, order imports, label printing, and tracking updates can lag or stall. This page collects user reports in real time, so you can see whether others are hitting the same problem before you spend time troubleshooting on your own. Check back here first whenever something looks off.
ShipStation is a web-based shipping platform built for e-commerce sellers. It connects to marketplaces, shopping carts, and carriers so merchants can import orders, buy postage, print labels, and share tracking information without switching between tools. A mobile app and account login round out the ways people access the service.

Questions

Is ShipStation down right now?

According to reports on this page, ShipStation looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for ShipStation yet.

Why are my orders not importing from my store?

Store connections sometimes lose authorization or hit rate limits. Reconnect the store in your ShipStation settings and confirm the store is active. If imports stay stuck while other features work, the store platform or the connection is usually the cause.

What should I try before reporting a label printing problem?

Check that your printer is online, the correct printer is selected, and your postage balance is sufficient. Print a test label from another source if you can. If the label still fails to generate, note the error message when you report it.

ShipStation - error and failure reports, troubleshooting methods

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