Is Soundcore down or not working?

What happened to Soundcore, why did the service go down and not work? Here you can see who else is having the same problem with Soundcore, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Soundcore is working fine, but single failures are possible. If Soundcore does not work for you, then report your problem and write a comment.
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Soundcore outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100080490902234
  • Twitter: http://www.twitter.com/soundcoreaudio

About Soundcore

Soundcore is a Chinese audio product brand owned by Anker. It is also known in Chinese as 声阔.
Soundcore is Anker's audio brand, covering earbuds, headphones, speakers, and the companion app that ties them together. When something stops working, it is usually the app, account sign-in, or the connection between the app and a device. This page tracks reported problems so you can see whether an issue sits with the service or with your own setup.
Soundcore makes Bluetooth audio hardware and the Soundcore app used for pairing, firmware updates, and equalizer settings. The app depends on Anker's servers for accounts and syncing, which adds a few points of failure beyond the earbuds themselves. Common trouble spots include failed logins, devices that will not pair, app crashes during firmware updates, and the website being slow or unreachable. Server-side problems usually affect many people at once and clear up without any action on your part. Before filing a report, try a few basics. Turn Bluetooth off and on, restart the app, and check that your phone's operating system is up to date. A fresh install of the app resolves stale cache issues more often than you might expect.

Questions

Is Soundcore down right now?

According to reports on this page, Soundcore looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Soundcore yet.

Why can I not sign in to the Soundcore app?

Login problems are often temporary, especially if Anker's account servers are under load. Confirm your password on the website first. If the site works but the app does not, reinstall the app and try again.

My earbuds will not pair with the app. What should I check?

Make sure Bluetooth is enabled and the earbuds are in pairing mode. Forget the device in your phone's Bluetooth settings, then pair again through the app. Keep the earbuds close to your phone during setup.

Soundcore - error and failure reports, troubleshooting methods

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