Is Soundmap down or not working?

What happened to Soundmap, why did the service go down and not work? Here you can see who else is having the same problem with Soundmap, as well as possible solutions. According to our statistics, the following most often do not work: App, Audio Streaming, Login, Search, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Soundmap is working fine, but single failures are possible. If Soundmap does not work for you, then report your problem and write a comment.
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Soundmap outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 00:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/61556710527591
  • Twitter: http://www.twitter.com/soundmap_app

About Soundmap

Soundmap is an audio streaming service delivered through an app and a website. It should not be confused with the game that shares the Soundmap name. Its main service areas include the app, the website, login, search, playback, and the server connection the app relies on.
Soundmap is a music service with an app and a website. When something stops working, the problem is usually one of a few known areas: signing in, searching, playback, or the connection to the servers. This page tracks those areas separately, so you can see at a glance whether your issue is on your device or on Soundmap's side.
Soundmap lets people stream and explore music through its app and website. You sign in, search for tracks or artists, and listen in the app. Under the hood, the app talks to Soundmap's servers the whole time, which is why a server connection problem can look like a playback issue. The most common trouble spots are login errors, failed searches, tracks that won't play, and the app failing to reach the servers at all. Each of these is tracked separately on this page. If one is marked down, you can usually stop troubleshooting and wait. A few checks on your side are worth doing first. Make sure your app is up to date and your internet connection is stable. Try the website if the app misbehaves, or the other way around. If the site loads but the app does not, the problem is probably local to the app. Note that this status page covers the music service Soundmap, not the game that shares the name.

Questions

Is Soundmap down right now?

According to reports on this page, Soundmap looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Soundmap yet.

Why can I load the website but the app won't sign me in?

The app and the website use separate login paths, so one can fail while the other works. Check the login status on this page first. If login is marked healthy, update the app, then try again on a different network before contacting support.

Search returns no results even for artists I know exist. Is that my fault?

Probably not. Empty search results usually point to a problem with the search service or the connection between the app and Soundmap's servers. Check the search status here. If it looks normal, clear the app cache or try the website search to narrow it down.

Soundmap - error and failure reports, troubleshooting methods

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