Is Sumo Logic down or not working?

What happened to Sumo Logic, why did the service go down and not work? Here you can see who else is having the same problem with Sumo Logic, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Sumo Logic is working fine, but single failures are possible. If Sumo Logic does not work for you, then report your problem and write a comment.
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Sumo Logic outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100040132344795
  • Twitter: http://www.twitter.com/SumoLogic

Facts

Official website sumologic.com
Started 2010
Country United States

About Sumo Logic

Sumo Logic is a U.S. information technology company founded in 2010. It operates in the cloud computing industry and is headquartered in Redwood City, California, United States. Its official website is https://www.sumologic.com.
Sumo Logic is a cloud-based log management and analytics platform used by teams to monitor applications, infrastructure, and security data in real time. When the service has problems, dashboards may not load, data ingestion can lag, or logins may fail. This page tracks reported Sumo Logic issues so you can quickly see whether a problem you are facing is widespread or limited to your own setup.
Sumo Logic collects machine data from servers, applications, and cloud services, then turns it into searchable logs, metrics, and alerts. Teams rely on it for operational monitoring, troubleshooting, and security analytics without managing their own logging infrastructure. Common trouble spots include slow search queries, delayed data ingestion from collectors, dashboard rendering errors, and interrupted connections between installed collectors and the Sumo Logic cloud. API access can also degrade, which affects automated integrations. If something looks broken, first check that your collectors are running and able to reach Sumo Logic endpoints. Verify your network or firewall has not changed, confirm your API keys are valid, and test logins from another browser or device. On this page you can follow live reports and compare them against what you are seeing locally.

Questions

Is Sumo Logic down right now?

According to reports on this page, Sumo Logic looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Sumo Logic yet.

Why can I not log in to Sumo Logic?

Login problems are often caused by expired credentials, single sign-on misconfiguration, or a local network issue. Reset your password or contact your account administrator first, then check here to see if others report the same thing.

My data is not showing up in Sumo Logic. What should I check?

Confirm that your collectors are running and connected, and that your sources are configured correctly. Review firewall rules to make sure traffic to Sumo Logic endpoints is allowed. If collectors look healthy but data is still missing, ingestion delays on the platform side may be the cause.

Sumo Logic - error and failure reports, troubleshooting methods

Is Sumo Logic down or not working?
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