Is Tado down or not working?

What happened to Tado, why did the service go down and not work? Here you can see who else is having the same problem with Tado, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Tado is working fine, but single failures are possible. If Tado does not work for you, then report your problem and write a comment.
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Tado outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://www.tado.com/gb/contact
  • Facebook: https://www.facebook.com/945855125500253
  • Twitter: http://www.twitter.com/tado

Facts

Country Indonesia

About Tado

The Wikidata entry for Tado describes a village in Satar Mese, in Manggarai Regency, East Nusa Tenggara, Indonesia. It is part of Indonesia and is also known as 'Tado, Satar Mese, Manggarai'. These facts come from Wikidata and do not appear to refer to the heating service of the same name, so they are shown here as recorded.
Tado is a smart home heating and cooling platform, monitored here for problems with its app, login, server connection, and website. When something goes wrong, this page collects user reports and shows what parts of the service are struggling. If your thermostat or the Tado app is acting up, you are in the right place to check whether others are affected too.
Tado lets you control heating and cooling from your phone, with thermostats and a cloud service working together. The app and the servers need to stay in sync for everything to respond as expected. Most reported problems involve the app failing to load, login errors, or a server connection that drops out. When that happens, the thermostat may keep running with its last settings even if your phone cannot reach it. Before reporting an issue, check that your home internet is working and that your phone can reach other services. Try closing and reopening the app, or logging out and back in. If the servers are unreachable, the problem is usually on the provider side and waits out best.

Questions

Is Tado down right now?

According to reports on this page, Tado looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Tado yet.

Why can't I log in to the Tado app?

Login problems usually come from either the account service or your own connection. Check that other apps work on your device, then try logging in again. If the login service is being reported as down, wait a few minutes and retry.

Will my thermostat stop working if the Tado servers are unreachable?

Most thermostats keep applying their last schedule or setting when the cloud connection is lost. You may not be able to change settings from the app until the connection is restored.

Tado - error and failure reports, troubleshooting methods

Is Tado down or not working?
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