Is Thetrainline.com down or not working?

What happened to Trainline, why did the service go down and not work? Here you can see who else is having the same problem with Trainline, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Breakdown, Delays, Login, Poor App Speed, Server Connection, Ticketing, Website.

Current status: No failures

At the moment, according to our data, Trainline is working fine, but single failures are possible. If Trainline does not work for you, then report your problem and write a comment.
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Trainline outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 14:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Official links

  • Facebook: http://www.facebook.com/129530723796756
  • Twitter: http://www.twitter.com/thetrainline

Facts

Parent organization Kohlberg Kravis Roberts
Official website thetrainline.com
Started 1997
Country United Kingdom

Related

  • Kohlberg Kravis Roberts

About Trainline

Trainline, also known as Thetrainline.com or Train Line, is a company selling train tickets for UK and European train services. Founded in 1997 and headquartered in London, United Kingdom, it operates as a digital platform in the travel industry. The company is owned by Kohlberg Kravis Roberts, and its website is thetrainline.com.
Trainline is a UK-based service for buying train and bus tickets across Britain and Europe. This status page tracks reported problems with the app, the website, logins, and ticketing. If your booking or journey is behaving oddly, the reports below can help you tell the difference between a fault on our side and something local to your device or account.
Trainline sells tickets for UK and European train services through its website and mobile apps. You can search timetables, compare fares, buy tickets, and manage bookings from one place. When problems happen, they usually involve ticket purchases failing at checkout, digital tickets not loading, delays in journey data, or the app freezing or refusing to open. Server connection errors and slow app performance also come up during busy travel periods. Before you report an issue, check your internet connection, update the app to the latest version, and confirm your payment method is valid. Logging out and back in fixes many account-related problems. If the app stays frozen, a reinstall often clears leftover data.

Questions

Is Trainline down right now?

According to reports on this page, Trainline looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Trainline yet.

Why won't my digital ticket load in the Trainline app?

A ticket that won't load is often a connectivity issue or an outdated app version. Check your internet connection, then update the app. If it still fails, log out and back in so the app can refresh your booking.

Can I use Trainline if my payment fails at checkout?

Checkout failures are usually tied to your card details or your bank declining the transaction. Verify the card information and try again, or use a different payment method. If every attempt fails, the problem may be with your bank rather than the service.

Trainline - error and failure reports, troubleshooting methods

Is Thetrainline.com down or not working?
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