Is Trend Micro Incorporated down or not working?

What happened to Trend Micro, why did the service go down and not work? Here you can see who else is having the same problem with Trend Micro, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Trend Micro is working fine, but single failures are possible. If Trend Micro does not work for you, then report your problem and write a comment.
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Trend Micro outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064383745717
  • Twitter: http://www.twitter.com/TrendMicro

Facts

Official website trendmicro.com
Started 1988
Country Japan

About Trend Micro

Trend Micro is a Japanese information security company founded in 1988. It is an enterprise and business company operating in the cybersecurity industry. Its headquarters locations include Tokyo, and its official website is trendmicro.com.
Trend Micro is a Japanese information security company founded in 1988. It builds antivirus, endpoint protection, and cloud security products used by homes and businesses. When its services have problems, this page tracks them. Reports here cover the app, sign-in, server connections, and the website, so you can see whether an issue is on Trend Micro's side or yours.
Trend Micro develops security software that protects computers, servers, and cloud workloads. Its products run in the background, checking files and network traffic for threats. Because the software talks to Trend Micro's servers for updates and license checks, a server hiccup can affect protection even if the app itself still opens. Common problems include failed updates, slow scans, the app not launching, and sign-in errors in the customer portal. License activation can also fail if the activation servers are unreachable. Most of these clear up on their own once service is restored. On your side, check that your internet connection works and that no firewall or proxy is blocking trendmicro.com domains. Try restarting the app or your device. If the portal rejects your password, reset it before assuming an outage. This page shows which components are reporting trouble right now.

Questions

Is Trend Micro down right now?

According to reports on this page, Trend Micro looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Trend Micro yet.

Why does my Trend Micro update keep failing?

Updates pull from Trend Micro's servers, so a service disruption can block them. Check this page for server connection issues first. If there is no incident, verify your internet connection and make sure your firewall is not blocking Trend Micro's domains, then retry the update.

I cannot sign in to the Trend Micro portal. What should I do?

First confirm your email and password are correct and try a password reset if needed. If the login page loads but will not accept valid credentials, or will not load at all, an outage may be the cause. Check the login status on this page before contacting support.

Trend Micro - error and failure reports, troubleshooting methods

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