Is Trustly Group down or not working?

What happened to Trustly, why did the service go down and not work? Here you can see who else is having the same problem with Trustly, as well as possible solutions. According to our statistics, the following most often do not work: App, Funds Transfer, Login, Payments, Purchases, Website.

Current status: No failures

At the moment, according to our data, Trustly is working fine, but single failures are possible. If Trustly does not work for you, then report your problem and write a comment.
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Trustly outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064114626718
  • Twitter: http://www.twitter.com/Trustly

Facts

Official website trustly.com
Started 2008
Country Sweden

About Trustly

Trustly Group AB, also known as Trustly, is a Swedish financial technology company founded in 2008 and headquartered in Stockholm. It operates in the fintech and payments industry, offering a website at trustly.com.
Trustly is a Swedish fintech company that handles online payments through direct bank transfers. This page tracks service status across its app, website, login flow, and payment processing. If a checkout stalls, a transfer is delayed, or login fails, check here first. We monitor reported issues and keep this status feed current.
Trustly lets customers pay directly from their bank account, without a card or separate signup at the merchant. It sits between your bank and the store, which makes it popular for online shopping and gaming payments. Founded in 2008 and headquartered in Stockholm, the company works with banks and merchants across Europe and beyond. Most problems fall into a few groups. Bank connections can fail, so payments hang at the confirmation step. Login sessions can time out. Transfers or refunds sometimes arrive later than expected. The website or app itself can also have brief downtime. If a payment fails, confirm your bank supports the service and that your account has sufficient funds. Check whether your bank's own online banking is working. Clear your browser cache or update the app, then try again. If the issue persists and this page shows no incident, contact Trustly support with the payment reference.

Questions

Is Trustly down right now?

According to reports on this page, Trustly looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Trustly yet.

My Trustly payment is stuck at the bank step. What should I do?

First confirm your bank's online banking service is working. If it is, wait a few minutes and avoid repeating the payment, since duplicate charges are hard to reverse. If the payment never completes, contact Trustly support with your payment reference.

Do I need a Trustly account to make a payment?

No. Trustly works as a payment method at checkout. You authenticate directly with your bank, so there is no separate Trustly login needed for a standard purchase.

Trustly - error and failure reports, troubleshooting methods

Is Trustly Group down or not working?
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