Is Trustpower down or not working?

What happened to Trustpower, why did the service go down and not work? Here you can see who else is having the same problem with Trustpower, as well as possible solutions. According to our statistics, the following most often do not work: Gas, Landline Internet, Login, Mobile Phone, Pay Bills, Power, Website.

Current status: No failures

At the moment, according to our data, Trustpower is working fine, but single failures are possible. If Trustpower does not work for you, then report your problem and write a comment.
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Trustpower outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 15:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/trustpower

Facts

Official website trustpower.co.nz, manawaenergy.co.nz
Started 1993
Country New Zealand

About Trustpower

Trustpower, also known as Manawa Energy, is a New Zealand electricity generation and retailing company. It was founded in 1993, is headquartered in Tauranga, and operates in the electricity generation and electric power services industry. Its websites are trustpower.co.nz and manawaenergy.co.nz.
Trustpower serves New Zealand households with electricity, gas, phone and broadband services. When any part of that stack has trouble, this status page gathers the reports so you can see what is affected and whether other customers are seeing the same thing.
Trustpower is a New Zealand energy retailer and generator, now trading as Manawa Energy for its generation business. Customers use it for power, gas, landline and mobile services, plus online account tools for billing and payments. Issues usually show up in one of a few places: the customer website or login, billing payments, broadband or landline connectivity, or supply interruptions for power and gas. Each of these has a different cause, so it helps to note which one you are seeing. On your side, check that your router is powered and connected, confirm your payment details if a bill failed, and try a fresh login in another browser before assuming the account system is down. For supply faults, check your switchboard and whether neighbours are affected too.

Questions

Is Trustpower down right now?

According to reports on this page, Trustpower looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Trustpower yet.

Why can I not log in to my Trustpower account?

Check your email address and password first, then reset your password if needed. If the login page itself fails to load, the account system may be having an outage, and reports will show up here.

My broadband is down but the power is fine. What should I do?

Restart your router and check all cables. If it stays offline, look for connectivity reports on this page and contact Trustpower support if the fault is not already listed.

Trustpower - error and failure reports, troubleshooting methods

Is Trustpower down or not working?
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