Is VanEck down or not working?

What happened to VanEck, why did the service go down and not work? Here you can see who else is having the same problem with VanEck, as well as possible solutions. According to our statistics, the following most often do not work: Login, Mobile Brokerage, Online Brokerage, Portfolio Management, Trading, Website.

Current status: No failures

At the moment, according to our data, VanEck is working fine, but single failures are possible. If VanEck does not work for you, then report your problem and write a comment.
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VanEck outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063945042070
  • Twitter: http://www.twitter.com/vaneck_us

About VanEck

Vaneck is recorded in Wikidata as a family name (Q101352).
VanEck is a global asset manager offering online brokerage, portfolio management, and trading services through its website and mobile app. Investors use it to buy and hold funds, track portfolios, and manage accounts. This status page tracks reported problems with the website, login, trading, and the mobile brokerage experience.
VanEck provides investment products and account services for individual and institutional investors. Access happens through the main website, a login portal, and mobile brokerage tools for trading and portfolio management. When issues occur, they usually involve slow page loads during high market activity, login failures, delayed portfolio updates, or trouble placing and confirming trades. The mobile app may also lag behind the website when new data is published. Start by confirming your internet connection and updating the app if you use one. Check that your login credentials are current and that any two-factor authentication codes are entered promptly. If a trade or portfolio view seems stuck, refresh before retrying so you do not submit duplicate orders. For account-specific problems, contact VanEck support directly, since we can only reflect reported service disruptions here.

Questions

Is VanEck down right now?

According to reports on this page, VanEck looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for VanEck yet.

Why can I see my portfolio but not place a trade?

Trading depends on market access as well as on the website and app being up. If browsing works but orders fail, the problem may sit in the trading backend. Check this page for reported trading issues, then contact support if no incident is listed.

The app shows outdated prices. Is that a service problem?

Delayed prices can come from your connection, a cached app session, or a data feed issue. Force close the app, reopen it, and compare with the website. If both lag behind, a data feed problem may be affecting the service.

VanEck - error and failure reports, troubleshooting methods

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