Is VIPKid down or not working?

What happened to VIPKid, why did the service go down and not work? Here you can see who else is having the same problem with VIPKid, as well as possible solutions. According to our statistics, the following most often do not work: App, Courses, Login, Website.

Current status: No failures

At the moment, according to our data, VIPKid is working fine, but single failures are possible. If VIPKid does not work for you, then report your problem and write a comment.
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VIPKid outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 15:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/1494675864120735

Facts

Official website vipkid.com
Started 2013
Country People's Republic of China

About VIPKid

VIPKid is an educational technology company founded in 2013. It is headquartered in Beijing, China, and operates as a business enterprise in the education and edtech space. Its official website is vipkid.com.
VIPKid is an educational technology company that connects students with teachers through live online classes. This status page tracks the health of its website, app, login system, and course platform. If lessons freeze, the app won't load, or sign-in fails, you can check here first to see whether the problem is on VIPKid's side or yours. Reports come from user submissions and monitoring, so refresh this page during an incident for the latest state.
VIPKid offers live one-on-one English classes through a web platform and a mobile or desktop app. Teachers book slots, students join scheduled lessons, and classroom tools handle video, audio, and shared materials. Everything depends on stable connections at both ends. The most common issues are login failures, video or audio dropping during class, the classroom not launching, and delays in booking or payment screens. Peak teaching hours can put extra load on the platform, and regional network problems can affect one group of users while everyone else sees normal service. If something breaks, start with the basics. Check your internet connection and try a wired link if video stutters. Close and reopen the app, or clear your browser cache if you use the web classroom. Make sure your app is up to date. If other websites and calls work fine on your network, the fault is more likely with the service itself, and this page will show it.

Questions

Is VIPKid down right now?

According to reports on this page, VIPKid looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for VIPKid yet.

Why does my VIPKid class keep freezing mid-lesson?

Freezing usually points to bandwidth strain rather than a full outage. Close other apps using your connection, switch to wired internet if possible, and lower video quality. If the whole classroom fails to load, check this page for a reported platform issue.

I can't log in to my teacher account. What should I do?

First confirm your email and password are correct and try resetting your password. Then check whether login issues are being reported here. If the status page shows no problems, clear your browser cache or reinstall the app before contacting support.

VIPKid - error and failure reports, troubleshooting methods

Is VIPKid down or not working?
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