Is Xero down or not working?

What happened to Xero, why did the service go down and not work? Here you can see who else is having the same problem with Xero, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Tax Filing, Website.

Current status: No failures

At the moment, according to our data, Xero is working fine, but single failures are possible. If Xero does not work for you, then report your problem and write a comment.
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Xero outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 15:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://www.xero.com/support/
  • Twitter: http://www.twitter.com/xero
Xero is a cloud accounting platform used by small businesses and their accountants. When it has problems, the usual trouble spots are login, the web dashboard, and tax filing features. This page tracks reported issues in real time, so you can tell quickly whether a problem sits with Xero or with your own setup.
Xero handles bookkeeping, invoicing, bank reconciliation, and payroll from a browser or mobile app. Because it connects to banks and tax systems, a fault on Xero's side can look different depending on which part you use. Some people can't sign in. Others see stale bank feeds or errors when filing. Most disruptions fall into a few groups: authentication trouble, slow or failing dashboard loads, and bank feed delays. Tax filing features can also fail around deadlines when usage spikes. Before assuming an outage, check your own connection and try a private browser window. Clear cached credentials if login loops. Confirm your bank's own service is working if feeds look stuck. If this page shows active reports, you likely don't need to fix anything locally.

Questions

Is Xero down right now?

According to reports on this page, Xero looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Xero yet.

Why can't I log in to Xero even though the site loads?

The website loading only means the servers respond. Authentication is a separate step and can fail on its own. Try a private browsing window first. If your session keeps looping, clear saved cookies for the site. If others report login problems here, it's a service-side issue and usually clears on its own.

My bank transactions aren't syncing. Is that a Xero problem or my bank?

It can be either. Bank feeds depend on the connection between Xero and your financial institution. Check whether your bank's own app or website works normally. If it does and feeds are still delayed, the fault is more likely on Xero's side, and reported issues on this page will reflect that.

Xero - error and failure reports, troubleshooting methods

Is Xero down or not working?
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