Is zendesk.com down or not working?

What happened to Zendesk, why did the service go down and not work? Here you can see who else is having the same problem with Zendesk, as well as possible solutions. According to our statistics, the following most often do not work: Enter, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Zendesk is working fine, but single failures are possible. If Zendesk does not work for you, then report your problem and write a comment.
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Zendesk outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Hour
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Total weight in 24 hours: 0 Busiest hour: 08:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/61675732935
  • Twitter: http://www.twitter.com/Zendesk

Facts

Official website zendesk.com, zendesk.co.jp
Started 2007
Country United States

About Zendesk

Zendesk is an American software company founded in 2007 and headquartered in San Francisco, United States. It builds customer support and sales software designed for quick implementation and adaptation at scale, and operates the cloud-based customer service platform of the same name. Its website is zendesk.com.
Zendesk is a cloud-based customer support and sales platform used by companies of all sizes. When it has problems, tickets may not load, agents can lose access to the dashboard, or emails and chat may stop flowing. This page tracks reported issues in real time, so you can quickly see whether a slowdown is on your side or on Zendesk's infrastructure.
Zendesk builds customer service software: ticketing, live chat, help centers, and related sales tools. Support teams rely on it daily, so even short disruptions are very visible to customers waiting for replies. The most common trouble spots are slow ticket queues, login failures, and delays in email delivery or notifications. API calls and integrations can also fail while the main dashboard still works, which can be confusing to diagnose. Start by confirming your internet connection and trying a different browser or device. Check your account status with the correct login URL, and see whether other people on your team are affected too. If only one integration is failing, the problem is often on that side rather than with Zendesk itself.

Questions

Is Zendesk down right now?

According to reports on this page, Zendesk looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Zendesk yet.

Why are my tickets not sending or updating?

This is usually a temporary issue with ticket delivery or syncing. Check your internet connection first, then see whether colleagues are affected. If the platform itself is degraded, updates often resume once the problem is fixed.

Can I still answer customers if the dashboard is slow?

Sometimes. The mobile app or a different browser may work while the desktop dashboard struggles. If Zendesk is having a broader incident, responses may be delayed until service is fully restored.

Zendesk - error and failure reports, troubleshooting methods

Is zendesk.com down or not working?
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