Is Zscaler down or not working?

What happened to Zscaler, why did the service go down and not work? Here you can see who else is having the same problem with Zscaler, as well as possible solutions. According to our statistics, the following most often do not work: Account, App, Connecting to VPN, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, Zscaler is working fine, but single failures are possible. If Zscaler does not work for you, then report your problem and write a comment.
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Zscaler outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/334328519719
  • Twitter: http://www.twitter.com/zscaler

Facts

Official website zscaler.com, zscaler.com
Started 2008
Country United States

About Zscaler

Zscaler is an American cybersecurity company founded in 2008 and headquartered in San Jose, California, in the United States. It operates in the cybersecurity and cloud computing industries.
Zscaler is an American cybersecurity company that provides cloud-based security and network services, often used for secure web gateways, zero trust access, and VPN-style remote connections. Because it sits between users and the internet, problems with Zscaler can affect logins, app access, and general browsing at work. This page tracks reported issues across its main services, including accounts, the mobile app, and website access.
Zscaler offers cloud security services that inspect traffic and control access between users, applications, and the internet. Many organizations use it as a replacement for traditional VPNs, routing employee connections through Zscaler's platform. When it works, most people never notice it. When it doesn't, entire teams can lose access to websites, internal apps, or login portals. Typical problems include failed logins, slow or blocked web browsing, VPN connections that drop or refuse to connect, and the mobile app failing to authenticate. Some issues only affect certain regions or specific enforcement components, so one office may be fine while another is not. Before assuming a platform-wide problem, check your own connection first. Confirm your network is up, try switching between Wi-Fi and mobile data, and restart the Zscaler client or app. Stale login sessions can cause authentication errors, so signing out and back in sometimes helps. Corporate administrators may also have their own policies that block access independently of Zscaler's status.

Questions

Is Zscaler down right now?

According to reports on this page, Zscaler looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Zscaler yet.

Why can't I connect to the Zscaler client even though my internet works?

The client may fail to authenticate if your session has expired or the enforcement node is unreachable. Sign out and back in, restart the app, and if that fails, check your organization's IT portal or this page for reported issues.

Can Zscaler block websites on its own?

Yes. Zscaler applies your organization's security policies, so a blocked site is often intentional filtering rather than an outage. If a site you need is blocked unexpectedly, contact your IT administrator before reporting it as a fault.

Zscaler - error and failure reports, troubleshooting methods

Is Zscaler down or not working?
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