Is selfless down or not working?

What happened to Altruist, why did the service go down and not work? Here you can see who else is having the same problem with Altruist, as well as possible solutions. According to our statistics, the following most often do not work: Login, Mobile Brokerage, Online Brokerage, Portfolio Management, Trading and Brokerage, Website.

Current status: No failures

At the moment, according to our data, Altruist is working fine, but single failures are possible. If Altruist does not work for you, then report your problem and write a comment.
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Altruist outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063519296089
  • Twitter: http://www.twitter.com/Altruist

About Altruist

Altruist (Wikidata Q110995707) is an online brokerage service. It is described as covering mobile and online brokerage, portfolio management, trading, and login services. It is also known by the terms selfless, unselfish, and altruisticness.
Altruist is an investing platform built around low-cost brokerage and portfolio management. When something stops working, it is usually one of a few things: sign-in, trade placement, mobile app sync, or account data not refreshing. This page tracks the current status of those services and keeps a record of past incidents, so you can tell whether a problem sits with Altruist or on your own device.
Altruist is an online brokerage aimed at advisors and self-directed investors. It covers account opening, portfolio management, and trading through both the website and a mobile app. Because it mixes login systems, market data, and order routing, an issue in one area does not always mean the whole platform is down. Most reported problems fall into a small set of categories. Login failures often follow password changes or two-factor app changes. Trading delays can come from order routing or market data feeds. The mobile app may lag behind the website after updates. Portfolio values can look stale when a data refresh is running. Before filing a report, check a few things on your side. Confirm your internet connection and try the website if the app misbehaves, or the other way around. Make sure your app is updated. If trades are failing, verify available funds and market hours. This page shows which components are affected and when incidents started and ended.

Questions

Is Altruist down right now?

According to reports on this page, Altruist looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Altruist yet.

Why can I log in on the website but not in the Altruist app?

The mobile app and the website use separate sessions, so one can fail while the other works. First update the app and try logging in again. If that fails, check this page for any active login incidents. If no incident is listed, reinstalling the app or resetting your session usually resolves it.

What should I do if a trade will not go through?

Check that the market is open and that your account has the available funds or shares for the order. If both look right, look at the trading component status on this page. During an active incident, orders may be delayed rather than lost. Once status returns to normal, resubmit the order and contact support if the problem continues.

Altruist - error and failure reports, troubleshooting methods

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