Is AXA Insurance down or not working?

What happened to AXA, why did the service go down and not work? Here you can see who else is having the same problem with AXA, as well as possible solutions. According to our statistics, the following most often do not work: App, Claims, Login, Website.

Current status: No failures

At the moment, according to our data, AXA is working fine, but single failures are possible. If AXA does not work for you, then report your problem and write a comment.
Add comment

AXA outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064458320988
  • Twitter: http://www.twitter.com/AXAUK

Facts

Official website axa.com, agence.axa.fr, axa-betreuer.de, axa.es, axa.fr, axa.de, axa.be, agenzie.axa.it, axa.mx, axa.it, axasigorta.com.tr, axa.ch, passion.axa.fr
Started 1816
Country France

About AXA

AXA (Q160054) is a French multinational insurance firm and business, classified as an insurance company and business enterprise. It was founded in 1816, is headquartered in Paris, France, and operates in insurance, asset management, and related financial industries. The group operates official websites for customers and agents in countries including France, Germany, Spain, Belgium, Italy, Switzerland, Mexico, and Turkey, with its main site at axa.com. It was founded by Claude Bébéar.
AXA operates a large web presence across many countries: customer portals, claims forms, agent sites, and mobile apps. With that many moving parts, small glitches happen. A login that will not accept a password, a claims page that stalls, or an app that freezes mid-form. This page collects live reports so you can see whether others are affected before you spend time troubleshooting on your own.
AXA is a French multinational insurance and financial services group, founded in 1816 and headquartered in Paris. It serves customers worldwide through local websites, online accounts, and mobile apps for policies, quotes, and claims. The issues people report most often are login failures, session timeouts, and problems submitting claims or payment forms. Regional portals can also go down independently of the main site, so one country's page may be broken while others work fine. Before reporting a problem, check a few things on your end. Confirm your password and try a password reset if needed. Clear your browser cache or update the app. Try a different browser or network connection. If the site works but a specific form fails, note the exact step where it stops.

Questions

Is AXA down right now?

According to reports on this page, AXA looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for AXA yet.

Why can I log in to the website but not the mobile app?

The app and the website use separate sessions, and the app may hold an outdated one. Log out of the app completely, force-close it, then sign in again. If that fails, update the app or reset your password once, since a reset refreshes credentials on both.

My claim form will not submit. Is it saved?

If the submission failed with an error, the form was usually not received. Check your email for a confirmation message, since AXA sends one when a claim goes through. If nothing arrives, gather your documents and resubmit, ideally from a different browser or device.

AXA - error and failure reports, troubleshooting methods

Is AXA Insurance down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.