Is Consumer Cellular down or not working?
What happened to Consumer Cellular, why did the service go down and not work? Here you can see who else is having the same problem with Consumer Cellular, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Mobile Internet, Mobile Phone, No Signal, Texting, Total blackout, Website.
Current status: No failures
At the moment, according to our data, Consumer Cellular is working fine, but single failures are possible. If Consumer Cellular does not work for you, then report your problem and write a comment.
Consumer Cellular outage reports in the last 24 hours
User reports by hour (UTC), last 24 hours
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 1 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 1 | 0 | 0 | 1 | 0 |
Total weight in 24 hours: 3 Busiest hour: 07:00 UTC (weight 1)
How this score compares
Current 24-hour weight is 3. Warnings start at 20, Failed at 50. Median services on this language today is 0.
What people report
- Mobile Phone: 50%
- No Signal: 50%
Other services in this category
Official links
- Facebook: https://www.facebook.com/155353777014
- Twitter: http://www.twitter.com/consumer_cell
Facts
| Official website | consumercellular.com |
|---|---|
| Started | 1995 |
| Country | United States |
About Consumer Cellular
Consumer Cellular is an American postpaid mobile virtual network operator. It was founded in 1995 and is headquartered in Phoenix, Arizona. The company operates in the United States, works in the telecommunications industry, and runs its website at consumercellular.com. It is classified as both a business and a mobile virtual network operator.
Consumer Cellular is an American mobile virtual network operator. When service hiccups, calls drop, texts stall, or data slows, this page collects live status reports from users. It helps you tell a personal device problem apart from a wider network issue. Reports are grouped by service type, so you can see whether texting, mobile data, or calls are affected the most.
Consumer Cellular is a postpaid mobile virtual network operator founded in 1995. It buys network capacity from larger carriers and resells it under its own brand, aimed mainly at everyday mobile users. Your actual coverage and speed depend on the underlying host network in your area.
Common problems include no signal, failed texts, slow or missing mobile data, and calls that drop mid-conversation. The website or account portal can also go down on its own, which looks like an outage but only affects sign-in and account management.
Start on your side. Check that airplane mode is off and your SIM is seated properly. Try toggling cellular data, then restart the phone. Look at your account balance or plan status, since a lapsed payment can suspend service. If neighbors on the same network report issues too, the problem is likely on the operator side and may need time to fix.
Questions
Is Consumer Cellular down right now?
According to reports on this page, Consumer Cellular looks fine for most people. Isolated failures still happen — report yours if you are stuck.
When was the last mass outage?
We do not have a recorded mass outage for Consumer Cellular yet.
Why do I have full bars but no mobile data?
Signal bars and data access are separate services. Your phone can hold a voice connection while data fails. Check that cellular data is enabled, confirm your plan is active, and reset network settings if the problem continues.
My texts send to some contacts but not others. What should I check?
First confirm the number is correct and has the right country code. Then try sending over Wi-Fi if your phone supports it, since that bypasses the mobile messaging route. If only one contact is affected, the issue is usually on that person's side.
Consumer Cellular - error and failure reports, troubleshooting methods
Leave your comment describing the failure and share with other users how to solve the problem.
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julian martinez -
3 months ago -
Jul 30, 2026 12:18 AM
no phone service.When try to make call, ther is a message saying cellular network not available for voice calls
lois -
4 months ago -
Jul 8, 2026 2:21 PM
locked out and can not unlock
Ski -
4 months ago -
Jun 26, 2026 9:19 PM
Cell service down Evans, WA 99126. No way to contact Ccell, can't receive text to log into account either, no email verification. This is pathetic! I just might have to ditch these guys, unacceptable lack of ability to contact.
Paul Gary -
4 months ago -
Jun 10, 2026 9:07 PM
No service with phone all day
Dorothy Cademartori -
5 months ago -
May 21, 2026 6:16 PM
I cannot receive or make cell phone calls. I can text and receive text messages. What's going on? This has never happened before.
Vicki McDonald -
6 months ago -
Apr 27, 2026 9:38 PM
Today, 4-27-2026, at 2:15 pm, Pacific Standard Time, I cannot make a call out and I cannot receive a call. Also, my Landline, which works through Consumer Cellular's Base, is doing the same thing. I see that Consumer Cellular does not report any failures, so what could it be?
Rickie -
7 months ago -
Mar 18, 2026 3:45 AM
cannot call out
L bittner -
9 months ago -
Jan 26, 2026 11:26 PM
My cell service is not working.my phone is fully charged but I can't call out or receive calls ,what is going on?
william g johnson -
9 months ago -
Jan 15, 2026 3:13 PM
I've had no service for 24 hours in area code 23336. Can't call out or receive calls.
Rod Lemmonds -
10 months ago -
Jan 7, 2026 12:14 PM
I have not had phone service since 7pm 01/06/2026 This is not my first outage I am about finished with consumer cellular
Sara -
10 months ago -
Dec 22, 2025 5:29 PM
Service has been cutting on and off for days. Also get an "invalid card" message
Peggy Dykstra -
a year ago -
Nov 4, 2025 1:20 AM
We have had little or NO SERVICE for 6 days now. Have reported and reported but nothing resolved. My brother missed 4 calls from a hospital about reports he has been waiting for and they couldn't get through and couldn't leave a voicemail. All we hear is "we will put a ticket in" or "the ticket is still open and we have an ETA of noon, but it never happens. Today, Monday the 3rd called yet again. Ticket still open and now the ETA is 11:00 am tomorrow Nov . 4th. Not holding my breath. We have NEVER had problems in the 3 yrs we have had Consumer Cellular. Last summer 2 towers went down while camping and they were fixed within 24 hours. 6 days out is not acceptable.
Chris Krile -
a year ago -
Nov 1, 2025 12:51 AM
I reported our 2 Iris flip phones not getting a service signal yesterday, after a hr.+ of trouble shooting, they put a ticket on it and said we would be contacted again w/i 24 hrs. on our home phone line. Well, that never happen, still having issues with trying to make and receive calls.
robert kozsuch -
a year ago -
Oct 21, 2025 4:58 PM
no phone service for six hours today 6am till noon
Harry Wilson -
a year ago -
Sep 5, 2025 2:29 PM
The login page will not load on Firefox, but it does on Bing. This has been going on for days.
Barbara Pinner -
a year ago -
Aug 19, 2025 6:52 PM
My Samsung Ae10 has been working perfectly since I bought it in 2020. I work at the same desk, in the same building, at the same window and today am getting no incoming calls at all, though briefly I had 3 bars, mostly I have no internet connection even with 3 calls to CC to get assistance. All was perfect yesterday. August 19, 2025 10:30am+
Dianne Jones -
a year ago -
Aug 15, 2025 2:59 AM
I haven't been able to make or receive calls since about 1pm today. I receive a message "network not available for voice calls". What changed? Also texts take hours to go through, if indeed they do go through at all! Never had this problem before. Can't even call to report it. I tried signing in to my account on line to report the problem but needed a confirmation code sent by text. By the time I receive the code, it's hours too late and the code has expired. Totally frustrated!!