Is Hong Kong Monetary Authority (HKMA) down or not working?

What happened to Hong Kong Monetary Authority (HKMA), why did the service go down and not work? Here you can see who else is having the same problem with Hong Kong Monetary Authority (HKMA), as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, Hong Kong Monetary Authority (HKMA) is working fine, but single failures are possible. If Hong Kong Monetary Authority (HKMA) does not work for you, then report your problem and write a comment.
Add comment

Hong Kong Monetary Authority (HKMA) outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/216772449153750
  • Twitter: http://www.twitter.com/hkmagovhk
The Hong Kong Monetary Authority (HKMA) is tracked here for service availability. It is a central banking institution, and the services listed for it include online banking, mobile banking, ATM access, card payments, fund transfers, and bill pay. When any of these slow down or stop responding, users often see login failures, stalled transfers, or unreadable account balances. This page collects status information and practical guidance so you can tell whether a problem sits with the service or with your own setup.
The Hong Kong Monetary Authority (HKMA) serves as the central banking institution in Hong Kong. On OutageStats, the tracked service categories cover Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, and Withdrawals. These span both everyday banking actions and the channels used to reach them. Problems usually cluster around a few points. Login can fail when authentication systems are under maintenance or overloaded. Fund transfers and bill payments may stall mid-transaction, leaving amounts in limbo. ATM and card services depend on separate networks, so a card decline at a machine does not always mean online banking is down too. Account balances can lag behind actual activity during sync delays, which is frustrating but rarely a sign of lost data. Before reporting an issue, check a few things on your side. Confirm your internet connection is stable and try switching between Wi-Fi and mobile data. Update the banking app to the latest version, since older builds often break after backend changes. Clear the app cache or try the web version in a different browser. If a transfer is stuck, note the reference number before retrying, as duplicate submissions can cause further delays. A failed login after several attempts usually means waiting for a lockout period rather than trying again immediately.

Questions

Is Hong Kong Monetary Authority (HKMA) down right now?

According to reports on this page, Hong Kong Monetary Authority (HKMA) looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Hong Kong Monetary Authority (HKMA) yet.

Why can I log in to online banking but not the mobile app?

The mobile app and the website use different endpoints for login. One can be disrupted while the other works fine. Update the app first, then try again. If it still fails, use the web version in the meantime, since the two channels often recover at different times.

A fund transfer shows as pending but the money has not arrived. What should I do?

Pending status usually means the transaction is queued or awaiting confirmation between institutions. Do not submit the transfer again right away, as that can create a duplicate payment. Note the reference number, wait for the stated processing window, and contact support with that number if the funds still have not arrived.

Hong Kong Monetary Authority (HKMA) - error and failure reports, troubleshooting methods

Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.