Is Dart Charge down or not working?

What happened to Dart Charge, why did the service go down and not work? Here you can see who else is having the same problem with Dart Charge, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Dart Charge is working fine, but single failures are possible. If Dart Charge does not work for you, then report your problem and write a comment.
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Dart Charge outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://twitter.com/DartCharge/
Dart Charge is the service that handles payments for crossing the Dartford Crossing. If you use the crossing, you pay online, by phone, or through the app. This page tracks current issues with the website, the login process, and the payment app. When something stops working here, it usually affects a lot of drivers at once, so it helps to know whether the problem is on your side or on ours.
Dart Charge lets you pay the toll for the Dartford Crossing, the bridge and tunnels between Kent and Essex. There are no barriers at the crossing. You pay in advance or by midnight the following day, either through the website, the automated phone line, or the app. Accounts let you manage vehicles and top up automatically. The most common problems involve the online account system and the payment process. Login failures, pages that time out, and card payments that get declined mid-transaction happen now and then. The app can also fail to load your vehicles or confirm a payment. Before reporting an issue, check a few things on your side. Make sure your card details have not expired. Clear your browser cache or try another browser, as the site can be picky about older sessions. If the app fails, try logging in through the website instead. Also confirm your vehicle registration matches the one stored in your account, since a mismatch looks like a payment failure.

Questions

Is Dart Charge down right now?

According to reports on this page, Dart Charge looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Dart Charge yet.

I paid but got no confirmation. What should I do?

Check your account on the website first. If the payment appears there, it went through and only the confirmation email or app message was delayed. If it is missing, wait a short while and try again, keeping the amount from the failed attempt to hand in case you need to dispute a duplicate charge.

Can I pay for the Dartford Crossing without creating an account?

Yes. You can make a one-off payment by vehicle registration through the website or by phone. An account only makes sense if you cross regularly, since it allows top-ups and easier management of multiple vehicles.

Dart Charge - error and failure reports, troubleshooting methods

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