Is Dexcom down or not working?

What happened to Dexcom, why did the service go down and not work? Here you can see who else is having the same problem with Dexcom, as well as possible solutions. According to our statistics, the following most often do not work: App, Content Won't Load, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Dexcom is working fine, but single failures are possible. If Dexcom does not work for you, then report your problem and write a comment.
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Dexcom outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 12:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/167972293248610
  • Twitter: http://www.twitter.com/dexcom

Facts

Official website dexcom.com
Started 1999
Country United States

About Dexcom

Dexcom, Inc. is a company headquartered in San Diego, United States. Founded in 1999, it develops, manufactures, and distributes continuous glucose monitoring systems. Its official website is dexcom.com.
Dexcom builds continuous glucose monitoring systems, and its apps and website are part of daily care for many users. When the app won't load, logins fail, or the server connection drops, it can feel urgent. This page tracks reports of Dexcom service problems so you can see whether others are affected too. We post updates as reports come in.
Dexcom, Inc. is an American company that develops, manufactures, and distributes continuous glucose monitoring systems. Its service includes the sensors themselves plus apps and web tools that display glucose data and connect to share features. Because the monitoring loop depends on both hardware and cloud services, problems can show up in different ways. The app may freeze or show stale readings, the website may not load, or login may fail even though your sensor is working. Server connection errors are common report types during disruptions. Start on your side before assuming an outage. Check that your phone has internet access and that Bluetooth is on. Make sure the app is up to date, then close and reopen it. If readings are stale, confirm the sensor is paired and within range of your phone. A sign-out and sign-in often clears login errors. For website issues, try another browser or clear cached data. If those steps do not help and this page shows a spike in reports, the issue is likely on Dexcom's side. Wait for a fix rather than reinstalling everything. Keep using your receiver or backup device if you have one, since readings can display there even when the app or cloud link is down.

Questions

Is Dexcom down right now?

According to reports on this page, Dexcom looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Dexcom yet.

Why does my Dexcom app show no data or a stale reading?

The sensor may be fine while the app or cloud link is not. Check your phone's internet connection and Bluetooth, make sure the app is updated, and confirm the sensor is paired and in range. If a wider service problem is ongoing, readings can lag until Dexcom resolves it.

I can't log in to the Dexcom app or website. What should I try first?

Confirm your internet connection, then sign out and sign back in. Reset your password if needed, and try the website in another browser. If many users report login failures at the same time, the problem is usually server-side, and waiting for a fix is the practical step.

Dexcom - error and failure reports, troubleshooting methods

Is Dexcom down or not working?
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