Is FACTS down or not working?

What happened to FACTS, why did the service go down and not work? Here you can see who else is having the same problem with FACTS, as well as possible solutions. According to our statistics, the following most often do not work: App, Communication, Grades, Homework, Login, Tests, Website.

Current status: No failures

At the moment, according to our data, FACTS is working fine, but single failures are possible. If FACTS does not work for you, then report your problem and write a comment.
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FACTS outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/158834384134468
  • Twitter: http://www.twitter.com/FACTSMgt

About FACTS

Facts is a 2015 promotional single by Kanye West. On Wikidata it is classified as a song and a single.
Facts is a school platform covering grades, homework, tests, and communication between staff and families. When it slows down or logs you out, the school day does not stop, but it can feel that way. This page tracks the current status of Facts, collects user reports, and explains what is breaking and what you can fix on your end before contacting support.
Facts brings school administration into one place. Teachers post grades and homework, students take tests, and parents follow progress through a shared login. Because so much runs through a single account, one faulty login service can block everything else. The problems we see most often are failed sign-ins, slow grade loading after report deadlines, and missing homework entries right after teachers publish them. Test days tend to create short traffic spikes that show up as timeouts. Before reporting a problem, check your password and try a private browser window. Clear cached data for the site if pages look incomplete. If your school uses a district portal in front of Facts, confirm that portal works too, since the fault may sit one step earlier in the chain.

Questions

Is FACTS down right now?

According to reports on this page, FACTS looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for FACTS yet.

Why do my grades show for one class but not another?

Teachers publish grades at different times, so a missing class often just means it has not been posted yet. If it stays empty well past the school's grading window, ask the teacher, then check this page for platform issues.

I keep getting logged out during tests. What can I do?

Frequent logouts usually point to session cookies being blocked or cleared. Allow cookies for the site, avoid keeping multiple tabs open, and use one browser during a test. If it continues, report it with the browser and device you were using.

FACTS - error and failure reports, troubleshooting methods

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