Is Fidelity International down or not working?

What happened to Fidelity, why did the service go down and not work? Here you can see who else is having the same problem with Fidelity, as well as possible solutions. According to our statistics, the following most often do not work: Website, Login, Online Brokerage, Mobile Brokerage, Trading, Portfolio Management.

Current status: Many users are having failures

At the moment, according to our data, Fidelity works intermittently for many users. If Fidelity does not work for you, then report your problem and write a comment.
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Last mass failure data
The massive outage began on Nov 13, 2026 1:50 AM and has been going on for 18 minutes.

Fidelity outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 50

Total weight in 24 hours: 50 Busiest hour: 01:00 UTC (weight 50)

How this score compares

Current 24-hour weight is 50. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Recent mass outages

  • The massive outage began on Nov 13, 2026 1:50 AM and has been going on for 18 minutes.

Last 90 days

1 mass outages in 90 days. Median length . Reports most often arrive around 20:00 UTC.

Reliability over 12 months

1 mass outages in 12 months. Median length 18 minutes. Last outage 0 days ago.

What people report

  • Login: 100%

Also seeing reports right now

Other services in this category

Official links

  • Twitter: http://www.twitter.com/fidelity

Facts

Official website fidelity.co.uk, fidelityinternational.com
Started 1970
Country United Kingdom, Luxembourg

About Fidelity

Fidelity International Ltd is a Bermuda-based investment fund company. It was founded in 1970 and operates in the financial services industry. The company is headquartered in London and also operates in Luxembourg. It maintains official websites at fidelity.co.uk and fidelityinternational.com.
Fidelity International is an investment and brokerage platform serving savers and investors, mainly in the UK and Europe. When something goes wrong, it usually shows up as login trouble, slow portfolio updates, or trading screens that refuse to load. This page tracks reports in real time so you can see whether others are affected too.
Fidelity International, often just called Fidelity or FIL, is an investment fund company. It offers online brokerage, portfolio management, and trading through its website and mobile apps. Many customers use it to manage ISAs, pensions, and general investment accounts. Common issues include failed logins, two-factor authentication not arriving, delayed portfolio valuations, and errors when placing or checking orders. Mobile app crashes after updates are also reported from time to time. Trading hours tend to concentrate any problems, since more people are active at market open and close. Before assuming an outage, check your own setup first. Confirm your password and clear the app cache or try the website instead of the app. A stale session can block login, so sign out fully and back in. If quotes or valuations look frozen, note the time, since some data feeds update on a delay. Make sure your browser is up to date and that no ad blocker is interfering with secure pages.

Questions

Is Fidelity down right now?

Many people are reporting that Fidelity is failing right now.

When was the last mass outage?

The current mass outage started Nov 13, 2026 1:50 AM and has lasted 18 minutes.

Why can't I log in to my Fidelity account?

Check your password and username carefully first. If you use two-factor authentication, wait for the code or request a new one. Try the website if the app fails, or the other way round. Clearing your browser cache or reinstalling the app often helps.

Why are my portfolio values not updating?

Valuations depend on market data feeds, and some prices update with a delay, especially outside trading hours. Refresh the page or reopen the app. If figures stay frozen during market hours, the issue is likely on the platform side.

Fidelity - error and failure reports, troubleshooting methods

Is Fidelity International down or not working?
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