Is First Media Tbk down or not working?

What happened to First Media, why did the service go down and not work? Here you can see who else is having the same problem with First Media, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Internet, Television, Total blackout, Website.

Current status: No failures

At the moment, according to our data, First Media is working fine, but single failures are possible. If First Media does not work for you, then report your problem and write a comment.
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First Media outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/110432309005026
  • Twitter: http://www.twitter.com/FirstMediaCares

Facts

Official website firstmedia.com, firstmedia.co.id
Started 2007
Country Indonesia

About First Media

First Media (also First Media Tbk, KBLV) is an Indonesian telecommunications company founded in 2007. Headquartered in Jakarta, it operates in the internet and television industries. Official website: firstmedia.com.
First Media is an Indonesian telecommunications company providing cable television, broadband internet, and related services. When one of these services slows down or drops, this page collects user reports so you can see whether others are affected too. Check here first before restarting equipment or calling support. Reports are grouped by service type, so you can quickly tell if the problem sits with the network or with your own setup.
First Media, also known as First Media Tbk or KBLV, is an Indonesian provider of cable TV and broadband internet under brands such as HomeCable and FastNet. It was founded in 2007 and is headquartered in Jakarta. The most common issues are slow or unstable internet, TV channels freezing or going dark, and login problems with the website or email. Occasional total blackouts affect whole neighbourhoods, usually after network maintenance or damage to local infrastructure. Before reporting, check your modem and router lights, confirm your cables are seated properly, and restart your equipment. If your neighbours are also offline, the fault is likely on the network side and is already worth reporting here.

Questions

Is First Media down right now?

According to reports on this page, First Media looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for First Media yet.

Why is my First Media internet slow even though the modem looks normal?

Slowness can come from Wi-Fi interference, an overloaded router, or congestion on the local network. Try a wired connection and restart your modem. If speeds stay poor and others in your area report the same, the issue is likely on the network side.

What should I check before reporting a TV outage?

Confirm your set-top box is powered on, check that all cables are connected firmly, and restart the box. If channels stay frozen or missing after that, file a report so we can track the scope of the problem.

First Media - error and failure reports, troubleshooting methods

Is First Media Tbk down or not working?
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