Is Giffgaff down or not working?

What happened to Giffgaff, why did the service go down and not work? Here you can see who else is having the same problem with Giffgaff, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Mobile Internet, Mobile Phone, No Signal, Texting, Total blackout, Website.

Current status: No failures

At the moment, according to our data, Giffgaff is working fine, but single failures are possible. If Giffgaff does not work for you, then report your problem and write a comment.
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Giffgaff outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 12:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://giffgaff.com/auth/login?redirect=%2Fsupport%2Fask
  • Facebook: http://www.facebook.com/287613300716
  • Twitter: http://www.twitter.com/giffgaff

Facts

Owned by Telefónica
Official website giffgaff.com
Started 2009
Country United Kingdom

Related

  • Telefónica

About Giffgaff

Giffgaff is a British mobile virtual network operator founded in 2009 and headquartered in London, United Kingdom. It is owned by Telefónica and operates in the telecommunications industry. Its website is giffgaff.com.
Giffgaff is a UK mobile virtual network operator owned by Telefónica, founded in 2009 and based in London. Since it runs over another operator's infrastructure, problems can affect signal, mobile data, texting, and the website at different times. Reports here give you a picture of what is happening across the network. If something is not working on your phone, comparing your experience with recent reports is a sensible first step before contacting support.
Giffgaff offers pay-as-you-go mobile plans with calls, texts, and data in the United Kingdom. It has no physical shops and manages most things through its website and community forums. As a virtual operator, it depends on host network coverage, so problems in the underlying infrastructure show up for giffgaff customers too. Common issues include no signal in certain areas, slow or missing mobile internet, texts that arrive late, and occasional trouble with the website or activation. A total blackout affecting all services is less common but does happen during larger network incidents. Before assuming a network fault, restart your phone and toggle airplane mode. Check that mobile data is on and that your APN settings are correct. Confirm your credit or goodybag has not run out. If everything looks fine on your side and reports here are spiking, the issue is likely on the network.

Questions

Is Giffgaff down right now?

According to reports on this page, Giffgaff looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Giffgaff yet.

Why does my mobile data stop working even though calls still work?

Data and voice run on separate parts of the network, so one can fail while the other holds. Check that mobile data is switched on, your credit or goodybag is active, and your APN settings match giffgaff's recommended values. If all of that is fine, the fault is probably network-side.

What should I try first when I have no signal?

Toggle airplane mode, then restart the phone. If the signal stays gone, check whether the problem follows you to another location. That helps tell a device issue apart from a local coverage problem or a wider outage.

Giffgaff - error and failure reports, troubleshooting methods

Is Giffgaff down or not working?
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