Is Gigsandtours down or not working?

What happened to Gigsandtours, why did the service go down and not work? Here you can see who else is having the same problem with Gigsandtours, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Search, Ticketing, Website.

Current status: No failures

At the moment, according to our data, Gigsandtours is working fine, but single failures are possible. If Gigsandtours does not work for you, then report your problem and write a comment.
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Gigsandtours outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/gigsandtours
Gigsandtours sells tickets for concerts, festivals, and live events across the UK. When something stops working here, it usually hits at the worst possible time: right when tickets for a big show go on sale. This page tracks the current status of the site, the app, checkout, and login, so you can see whether a problem is on your end or ours.
Gigsandtours is a UK ticketing service for live music and events. You can browse listings, search for artists and venues, and buy tickets through the website or the app. Sales often open at a fixed time, so traffic spikes are common and can slow things down for everyone. The parts that break most often are the ones under the most pressure. Search can time out during a busy on-sale. Checkout can stall after you have picked your seats. Login sometimes fails when too many people try to sign in at once. The website and the app can also behave differently from each other. Before reporting a problem, try a hard refresh of the page. Check that you are not stuck in an old session by logging out and back in. If checkout fails, confirm your payment details and card limits. A second browser or the app can tell you whether the issue follows the device.

Questions

Is Gigsandtours down right now?

According to reports on this page, Gigsandtours looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Gigsandtours yet.

Why does checkout drop me before I finish paying?

Checkout queues are heaviest in the first minutes of an on-sale. If the page times out, do not resubmit straight away, since you risk a double order. Give it a moment, then retry from your account so your basket is still linked to you.

Can I use the app if the website is slow?

Often yes. The app and the website run separately, so one can work while the other struggles. If a sale has just opened, the app may be the faster route, but availability of tickets stays the same on both.

Gigsandtours - error and failure reports, troubleshooting methods

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