Is GoodRx Holdings down or not working?

What happened to GoodRX, why did the service go down and not work? Here you can see who else is having the same problem with GoodRX, as well as possible solutions. According to our statistics, the following most often do not work: App, Content Won't Load, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, GoodRX is working fine, but single failures are possible. If GoodRX does not work for you, then report your problem and write a comment.

GoodRX outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 20:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/277787035572404
  • Twitter: http://www.twitter.com/GoodRx

Facts

Official website goodrx.com
Started 2011
Country United States

About GoodRX

GoodRx is an American prescription drug price tracking website and app. It was founded in September 2011, is headquartered in the United States, and operates in the healthcare industry. Its official website is https://www.goodrx.com/. The company is also known as GoodRx Holdings, GoodRx, Inc., and GDRX.
GoodRx is a prescription drug price comparison website and app from the United States. This status page tracks user reports about the service. Common issues include the website or app not loading, login trouble, and server connection errors. Reports are collected from users, so spikes often point to a wider problem rather than an issue with a single account or device.
GoodRx lets you compare prescription drug prices at pharmacies and find coupons before you fill a prescription. You can use it in a browser or through the mobile app, and an account saves your saved drugs and pharmacy preferences. The most common problems are pages or app screens that will not load, coupon codes that fail at the pharmacy, and sign-in errors. App updates, cached data, and expired coupons explain many of these reports. If something is not working, first check your internet connection and try reloading the page or restarting the app. Clear the app cache or browser data if loading stays slow. Make sure the app is updated to the latest version, and confirm your coupon has not expired. If login fails, reset your password before assuming the service is down.

Questions

Is GoodRX down right now?

According to reports on this page, GoodRX looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for GoodRX yet.

Why is my GoodRx coupon not working at the pharmacy?

Coupons can expire or prices can change between when you saved a coupon and when you pick up your prescription. Open the app or website again, pull up a fresh coupon, and ask the pharmacy to re-run it. If it still fails, the pharmacy may not be participating in that specific discount program.

The GoodRx app will not load on my phone. What should I try first?

Check that your internet connection is working, then force-close and reopen the app. Make sure you are on the latest app version, and clear the app cache if pages stay blank. Trying the GoodRx website in a browser can help you tell whether the problem is the app itself or the service.

GoodRX - error and failure reports, troubleshooting methods

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