Is iCount down or not working?

What happened to iCount, why did the service go down and not work? Here you can see who else is having the same problem with iCount, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, iCount is working fine, but single failures are possible. If iCount does not work for you, then report your problem and write a comment.
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iCount outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

iCount offers account access, login, a mobile app, and a website for its users. When any part of that chain slows down, it shows up here. This page collects status reports and user reports so you can see at a glance whether a problem is on your end or on iCount's side.
iCount is a service you reach through an account, a login flow, a mobile app, and a website. Because these pieces are connected, a fault in one can look like a problem with another. A stalled login might come from the account backend, the app, or the network path in between. Common trouble spots include failed logins, sessions that drop mid-use, the app freezing or failing to sync, and pages that load slowly or not at all. Password resets can also lag during busy periods. Before reporting an issue, check a few things on your side. Confirm your credentials and that caps lock is off. Try the website if the app fails, or the other way around. Clear the app cache or your browser cache, then try again. A quick test on another network, such as mobile data instead of Wi-Fi, can rule out local connectivity.

Questions

Is iCount down right now?

According to reports on this page, iCount looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for iCount yet.

Why can I log in on the website but not in the app?

The app and the website use separate clients, so they can fail independently. An outdated app version or a corrupted cache is often the cause. Update the app, clear its cache, and try again. If the website works fine, the core service is usually healthy.

What should I do if my login keeps failing?

First recheck your username and password, and make sure caps lock is off. If you recently changed your password, the old one may still be saved in your browser or password manager. Use the reset flow if needed, then sign in manually instead of with a saved credential.

iCount - error and failure reports, troubleshooting methods

Is iCount down or not working?
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